WOODLANDS HOME CARE, LLC

austintown, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2006

Key Information

Years in Operation

20

Location & Directions

Address

4780 KIRK ROAD

AUSTINTOWN, OH

Service Area

This agency serves patients in AUSTINTOWN and surrounding areas in OH.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

78% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
81%
Team Communicated Well
88%
Discussed Medicines & Safety
82%
Completed Surveys
31
32% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.9%
Flu Vaccination Rate63.6%
Improvement in Walking/Mobility83.7%
Improvement in Bathing78.3%
Improvement in Managing Medications82.7%
Improvement in Getting In/Out of Bed83.8%
Improvement in Breathing24.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score30.3%
Health Info Transfer to Patient97.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
6 reviews
Helen Bueno

Helen Bueno

I'm concerned about the level of professionalism displayed by some of the staff at this facility. During multiple visits, I observed staff members frequently on their phones, often scrolling or texting or just sitting at the desk, while patients were clearly in need of assistance. This level of distraction is not only unprofessional—it poses a serious risk to resident safety and well-being.

Verified Google review
Sharon Jones

Sharon Jones

I don’t even know where to start. Because my mother was found in a blood bath. I got a call around 7 am when the head nurse found my mother throwing up blood and blood clots. We found out the nurse checked on my mother around midnight saw she was throwing up blood and the report says she thought it stopped. She was never checked on again until the head nurse found her covered in blood and STILL throwing up blood at 7 am. She had to call an ambulance and send her to the hospital. NOW. they knew she was bleeding (throwing up blood and huge blood clots). But never checked on her again. She was SUPPOSED to be getting pain meds EVERY 4 HOURS. OBVIOUSLY SHE WAS NOT. because in the report she was not checked on for 7 hours. My Mother’s room was right across from the nurses station because she had dementia and they could keep an eye on her. So we were told. Obviously we were lied to. The only time my Mom was left alone was to sleep because I and one of my siblings were there at all times. My MoM PASSED AWAY a week later. Did this incident contribute to her passing ? If nothing else I hope the nurse that was in charge reads this and know I truly hope she lost her job. The job she did not do. And I hope and pray this will never happen to another person at that facility. So in conclusion check on your loved ones.

Verified Google review
Nicol B.

Nicol B.

No written review provided

Verified Google review
Emma Gamble

Emma Gamble

No written review provided

Verified Google review
David Derose

David Derose

Would give five stars but one certain nurse named Davita was continuously rude towards my grandmother

Verified Google review

Reviews from Google Places for WOODLANDS HOME CARE, LLC. These are real experiences shared by families and patients.