HELPING U HOME HEALTH CARE, LLC

beachwood, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Years in Operation

13

Location & Directions

Address

23600 MERCANTILE RD, SUITE F

BEACHWOOD, OH

Service Area

This agency serves patients in BEACHWOOD and surrounding areas in OH.

Patient Satisfaction

3/5
Would Recommend:76%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.28% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
88%
Team Communicated Well
83%
Discussed Medicines & Safety
74%
Completed Surveys
333
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.7%
Flu Vaccination Rate64.3%
Improvement in Walking/Mobility93.3%
Improvement in Bathing94.2%
Improvement in Managing Medications90.3%
Improvement in Getting In/Out of Bed93.9%
Improvement in Breathing88.3%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score65.7%
Health Info Transfer to Provider83.7%
Health Info Transfer to Patient84.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
9 reviews
Sandra Kanakis

Sandra Kanakis

I cannot say enough good things about this service, many thanks to Cindy, Kaitlyn and Demitrov for excellent compassionate care!

Verified Google review
R G

R G

I am incredibly grateful for the exceptional care my 94-year-old father received from the team at Helping You. From the moment they arrived, it was clear that Barb (Nurse), Nancy (Physical Therapist), and Derrick (Home Health Aide) were not only highly skilled but also genuinely compassionate and attentive. Barb was thorough and professional in all aspects of his care, ensuring his medications were properly managed and addressing any concerns with patience and clarity. Nancy worked diligently to improve his mobility and strength, always tailoring her approach to his needs. Derrick provided compassionate assistance with daily activities, offering a level of care that truly made a difference in my father’s comfort and well-being. They were all prompt, and maintained a level of professionalism that made a challenging situation much easier to navigate. I couldn’t have asked for a better team to care for my father—thank you to Barb, Nancy, and Derrick for your outstanding work. You gave us peace of mind during a difficult time, and we will always be grateful for your dedication and kindness.

Verified Google review
Krystle Simone

Krystle Simone

My experience with them was very horrible. They didn't have any communication skills with me and or my family for my moms care. Therapy did the bare minimum, was always late or would not show up and then call weeks later about a reevaluation but wasn't consistent. The nursing team was coming out twice a week, then once, that was fine but once again this was not communicated. We were waiting for a call then I had to call them mid week to figure out her schedule changed. Tanya was very rude when me and my sister tried to explain our concerns and issues about effective communication. We eventually asked my mom to be discharged. But of course that was not discussed among them, therapy called 3 weeks after discharge to set up a reveal and start therapy back up. Even though she was not seen in 3 week and they only came out once for the initial eval and one session and tried to reveal again. What a joke.

Verified Google review
CORINA CATRINA

CORINA CATRINA

I am so happy that the hospital recommended this agency, when my mom got discharged from the hospital. I was so skeptical at first and worried how am I going to take care of my bedbound mom? The most compassionate people I could of ever ask for. I don't know how I would of made it this far without Lysa RN or Oleg the therapist? They are truly the best there is. Absolutely wonderful care and I would recommend them to anyone needing Home Care.

Verified Google review
Bonnie Chizek

Bonnie Chizek

This agency is amazing Tanya the owner is outstanding. The therapist, Ramona and Sue are absolutely incredible beyond professional and helping in guiding me to getting back to my full strength. Yelena, the nurse was remarkably professional and wonderful. I give this agency five stars please if you need someone to help you out, call them you won’t be sorry they have gotten me back from a broken wrist to functioning at full capacity

Verified Google review

Reviews from Google Places for HELPING U HOME HEALTH CARE, LLC. These are real experiences shared by families and patients.