MAXIM HEALTHCARE SERVICES, INC

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Mandi Jackson

Having a medically complex child can be one of the most stressful times. Maxim reached out to myself and my husband during this time, to set up home nursing to be able to bring our baby home. Something I was not aware of before this experience, is that home health nurses are very hard to find. Tyler and his team did not quit, and still won't quit, in making sure we are staffed. We are 7 months into using Maxim for our nurses, and while we have had some issues, we have had some nurses that didn't work out, and I even had a meltdown that resulted in a not-so-nice outburst directed at Brad, they continue to do their best to help us, all while displaying an amount of client care that I haven't seen from others. Whether they are calling to tell me they have a nurse for us, or they are on the receiving end of my frustrations, they have always continued to stay professional, courteous, and hard working. At the end of the day, it feels great to have people in our corner who care for our baby like we do. I feel the care they show to the patients is amazing, and the way they interact with the parents and families is so much appreciated. To take from another review I have read- home care is hard to fill in general. Sometimes, impossible. But i am 100% confident that Maxim works with everything they have to do everything they can to make it work. They have been on our side from the beginning, and i couldn't ask for a better group to work with.

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Devon Coutouzis

We used Maxim Healthcare to staff home nurses for the care of our medically fragile child. They listened to our needs and desires and brought highly-qualified candidates before us. After hearing so many nightmare home nursing stories from fellow special needs families, we were pleasantly surprised with just about all of the nurses they found for us to consider. When all was said and done, they found the perfect nurse for our son, and he was able to finally come home from the hospital just before his first birthday. The team we worked with were always available for us to hear our needs and concerns. We would HIGHLY recommend this Maxim Healthcare branch for any of your nursing needs!!! We are forever grateful to them for their help.

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Marilyn Jacoby

Maxim is an excellent homecare agency. There are nursing shortages so even though it is difficult to recruit staff, Maxim works hard to get the staff we need. We have been pleased with the clinical supervisors and nurses Maxim sends to work with our son. Their educational expectations are high which is very important to me. They also properly orient new nurses to our case giving nurses the time they need to learn the care. Our case manager has been dedicated to making sure that the services we receive are meeting our needs. He makes sure our case is properly staffed as much as possible. He has recently spent long hours, many times past the end of the workday, helping us with an appeal involving our insurance company. I can't even imagine getting through this without his help and support. This is the type of service that a 'thank you' doesn't even begin to convey the deep appreciation we have for him and those at Maxim who have supported his efforts. Maxim's hard work and dedication to our son's needs is unique. Our recruiter is awesome as well and does his best to keep our case staffed. I would recommend Maxim Healthcare and feel they are a leader in their industry.

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Desirae Dunbar

If I could give less stars I would. So I brought an excellent nurse to this I guess you can call it an agency to begin nursing services for my medically fragile child who is now 7. The night the nurse was supposed to start I get a call from Mitch saying that our insurance denied our hours. A few weeks later I find out that was a lie. These people took the nurse I had an had her working another case!!! I got in touch with our insurance company they comfirmed we were approved for hours but this agency told us we weren't which the insurance company called "bizarre" because Brad from maxim assured them that they would get in touch with my nurse and get me some help to my home. Guess what, when they called the nurse they wanted to send her to another case not mine. So we now have another agency with the same nurse I brought to maxim. If I can't have her y'all definitely can't! My question which was never answered is why was my child denied services but others weren't. Textbook descrimination.

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Marti Moore

Temporary Heroes? Haha! When I called to tell them my daughter would be coming home from the hospital, Blake told me all of our nurses resigned the case and we should look elsewhere. I spoke with our nurses and they said otherwise. This was not the first time I caught Blake in a falsehood or for that matter other recruiters in that office. I loved our nurses and they treated our daughter well. I will miss them greatly. Unfortunately, we have to put our daughter in s nursing home because we can’t find an agency that works with vents. I am truly heartbroken Mart Moore