VISITING NURSE ASSOCIATION OF CLEVELAND

brooklyn heights, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Key Information

Years in Operation

60

Location & Directions

Address

925 KEYNOTE CIRCLE, SUITE 300

BROOKLYN HEIGHTS, OH

Service Area

This agency serves patients in BROOKLYN HEIGHTS and surrounding areas in OH.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.67% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
86%
Completed Surveys
281
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.8%
Flu Vaccination Rate72.3%
Improvement in Walking/Mobility89.5%
Improvement in Bathing90.1%
Improvement in Managing Medications88.3%
Improvement in Getting In/Out of Bed90.5%
Improvement in Breathing91.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score84.5%
Health Info Transfer to Provider96.9%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
154 reviews
Jessica Klingemier

Jessica Klingemier

Julia is an incredible home health and hospice nurse. She is compassionate, knowledgeable, and truly cares about her patients and their families. Her kindness and professionalism made a difficult time so much easier. We are so grateful for her and highly recommend her.

Verified Google review
Chad Nicoletti

Chad Nicoletti

VNA should be recognized for the fantastic service they provide across the state. What separates VNA from others is their people. Julia Stanley is one of these people that truly define what a Healthcare Provider is. She is kind and knowledgeable. Her bedside manner makes it easy for her patients to feel comfortable. Keep up the great work!

Verified Google review
Nick Simmons

Nick Simmons

Our family is very grateful for the hospice care my grandmother received. The staff was compassionate, professional, and supportive during a difficult time. We also appreciate the dedication of people like Anne who are part of such a caring organization.

Verified Google review
Jessica Withrow

Jessica Withrow

Nurse Katie is dedicated and compassionate in her work and shows it through her everyday actions and her empathetic and caring personality. She puts her whole self in anything she does and takes special care of anyone who needs her. Thank you Katie for being an amazing nurse and caregiver. We need more like you!

Verified Google review
Maggie Simmons

Maggie Simmons

We used the VNA hospice service because Anne who has worked there for many years recommended them. They were so wonderful and took such great care of our gram. We would recommend their services to anyone!

Verified Google review

Reviews from Google Places for VISITING NURSE ASSOCIATION OF CLEVELAND. These are real experiences shared by families and patients.