MERCY MEDICAL CENTER HOME HEALTH & HOSPICE LLC

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Chelsea Gulyas

My Aunt passed away today and I want to specifically thank Lynsey (I hope I spelled that right) and Ron for taking such amazing care of my Aunt and us in her final days. They were so kind to my Aunt in making sure she was clean and comfortable at all times. They checked in on us multiple times a day also to ask if we needed anything. They made us coffee and hot chocolate several times, brought us pops. They were truly great. Thank you to all the other staff and the aids who took care of room 893 as well!

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Stacy B

My mom received inpatient hospice at mercy (Cleveland clinic) hospital. The nurse who I spoke with was amazing. I felt my mom was being evaluated incorrectly and took matters into my own hands because I felt my mom needed inpatient hospice. Thank goodness the nurse I spoke with listened, evaluated my mom, and made it possible for my mom’s last days to be comfortable. I could not of done this alone. I am thankful for the help that was provided for my mom, the gentle care she received, they paid close attention to my mom, kept her clean, turned her every 2 hours, and kept her breathing issues under control so my moms last days could be comfortable. I appreciate the care my mom received in her last days. Brittany- thank you for listening to my concerns and acting to help my mom during her last days. You were her angel!

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Esther Blansett

my husband has hospice of mercy medical center, I was so grateful and thankful for all of these people. they work with the nursing home he was in, they were checking on him, gave him personal care as bath etc. they were all so kind to not only my husband they also made sure I was ok. I am so thankful they all understood the last days journal he was on. thank you all, God loves you all and I am so thankful for you...God's blessings on all

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Kay McAllister

It has been brought to my attention that a negative review was posted three weeks ago concerning the care taken of my husband by Mercy Hospice. Rachel was his main nurse and if anything she considered his needs above all else. My husband was given a drug (Ativan) along with others with my permission and his knowledge prescribed by the hospice doctor. This is my first experience with hospice. Mercy Hospice was recommended to me by two different agencies. Mercy Hospice deals with patients on a daily basis and they are highly trained on what should or should not be prescribed and actions that should be taken medically. I put my faith in them. My husband's symptoms got worse because he had been off dialysis fourteen plus days, he was not in pain. He was dying. Having a loved one die at home is very hard to see and deal with but it was not violent. Having family members at odds concerning treatment doesn't make it easier. Rachel and the other nurses and staff entrusted with the care of my husband did a great job. They took loving care of my husband. The highlight of my husband's last days was when the chaplain did a pinning ceremony because he was a veteran. He cried. I am sorry the bias of a family member (whose name is not Mabel) was put out there as representing the family. I would highly recommend Mercy Hospice and its staff and I hope they will be there when I need them.

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Mable Flowers

If I could give Mercy Canton in-home hospice a negative (below 1) rating I would. If you care about your loved one or about how you are handled as a customer, I beg you to look elsewhere. Our primary nurse (Racheal) was hateful at times, acted like a know-it-all nurse kratchet and ultimately insisted on giving the patient a drug that gave him the most violent and uncomfortable death. She had been alerted 4 separate days that this drug was resulting in worsening symptoms instead of improving them, and instead of listening decided a double dose was necessary. Well I will need years of counseling to repair the trauma that then followed with the reactions to it. Too many errors to list here beyond this most aggregious one.