NATIONAL CHURCH RESIDENCES HOME AND COMMUNITY SERV

chillicothe, OHMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2005

Location & Directions

Address

807 WESTERN AVENUE

CHILLICOTHE, OH

Service Area

This agency serves patients in CHILLICOTHE and surrounding areas in OH.

Patient Satisfaction

5/5
Would Recommend:83%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.11% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
92%
Team Communicated Well
88%
Discussed Medicines & Safety
85%
Completed Surveys
193
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate61.7%
Improvement in Walking/Mobility88.6%
Improvement in Bathing88.3%
Improvement in Managing Medications83.7%
Improvement in Getting In/Out of Bed91.0%
Improvement in Breathing93.7%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score86.7%
Health Info Transfer to Provider88.6%
Health Info Transfer to Patient99.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
17 reviews
Cathy Zickafoose

Cathy Zickafoose

My mom lives at The Glade and she really likes it. She has lived there for over 2 years. They have went above and beyond for her. They are always accommodating to your needs. The building is secure. If you are unable to go to the dinner, you can have your meals delivered to you. They have someone that cleans the apartments. My mom’s refrigerator went bad and they replaced it that day. My mom has made some very nice friends as well. It’s been really good for her. My dad was in Traditions prior to his passing, so that made it nice as well. I highly recommend.

Verified Google review
Kelly Hawkins

Kelly Hawkins

The Glades is a beautiful, well-maintained independent living facility. My father still lives there after my mother passed, and he’s in great hands. The staff are attentive, compassionate, and always willing to help—even with things like TV remotes or checking on him if he missed dinner. Truly above and beyond, it is a real community. I rest easier knowing he’s there.

Verified Google review
Wayne Hacker

Wayne Hacker

I just moved my father into the Independent Living and we are very happy with the apartment and facilities as a whole. The facilities are well kept inside and outside. The staff are kind, considerate, and very helpful. My father had lived in his home for nearly 60 years so this was a big life change for him and taking into consideration everything about the campus and the services available to him, the experience has been much better than anticipated and the transition has went smoothly. Thank you to all the staff we've had the pleasure to meet.

Verified Google review
Dee Anna Chickerella

Dee Anna Chickerella

My parents moved to the Glade 3 years ago. They chose to live in a beautiful 2-bedroom apartment. They always felt safe, cared for, and happy to be there. They made friends and found a real sense of community! The staff is amazing and very helpful! My dad’s health went downhill and after a hospital stay was moved to the Shaffer building for skilled nursing care until his passing. The nurses and the aids were very kind and concerned. The food there was not great. We were not a fan of shared rooms and would have preferred private accommodations. Again the best part of the his stay at Honey Creek was the people! Everyone worked hard to meet my dad’s needs and care for us too. My mom continues to live in her beautiful apartment and has a great group of friends! The staff continues to work hard at making life at The Glade good for their residents. We think that we made a great choice when looking for independent living in Chillicothe, Ohio.

Verified Google review
Cindy carlisle

Cindy carlisle

Our Mom has been at Traditions in Chillicothe for several years now and has enjoyed it. She was in independent living first and got along great. Enjoyed the people and the food and activities. She got cancer and had to go to rehab and then we moved her to assisted living where she is now. The nurses and aides there are so kind and sweet to her and so very helpful. So happy to have her in a place that cares!!!

Verified Google review

Reviews from Google Places for NATIONAL CHURCH RESIDENCES HOME AND COMMUNITY SERV. These are real experiences shared by families and patients.