CARE CONNECTION OF CINCINNATI

cincinnati, OHMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Location & Directions

Address

4420 COOPER ROAD, SUITE 120

CINCINNATI, OH

Service Area

This agency serves patients in CINCINNATI and surrounding areas in OH.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.11% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
91%
Team Communicated Well
86%
Discussed Medicines & Safety
83%
Completed Surveys
286
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate82.1%
Improvement in Walking/Mobility93.6%
Improvement in Bathing95.8%
Improvement in Managing Medications93.8%
Improvement in Getting In/Out of Bed97.0%
Improvement in Breathing95.6%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score85.6%
Health Info Transfer to Provider49.8%
Health Info Transfer to Patient90.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
52 reviews
Nurse Nana

Nurse Nana

I had a hip replacement, the physical therapist came to my house so I didn't have to navigate walking in snow, etc. He was super kind and helpful, I was on my feet in no time. Highly recommend them, they will take wonderful care of you!

Verified Google review
B. Regina Williams

B. Regina Williams

Medical staff was personable and caring. I'm happy to be doing exercises that help my Multiple Sclerosis symptoms.

Verified Google review
sandy Kirkham

sandy Kirkham

Excellent care! Melanie and. Mary Jo were professional yet friendly and fun to work with. They were very knowledgeable and provided the tools and exercises needed to help progress in reaching our goals. We will miss them.

Verified Google review
Kay Giroux

Kay Giroux

Care Connection cared for my husband in the last half of 2024. I was very happy with the physical, occupational and speech therapists and very happy with the nurse. I would like to use them again but it is impossible. I understand that Care Connection is owned by Amedisys. This company has no respect or care for its clients. I have asked for billing records needed to further my husband’s care and get no response. I have sent messages electronically, by phone, fax and US Mail without acknowledgement . One day I called through the phone tree and each key I was told to press ended with the message “invalid key”. I hung onto the phone wondering what to do, a man answered, asked me to hold, then after 5 minutes I was disconnected with no call back. Another time I received an email that asked me to resend the large package I sent by mail, they couldn’t locate my package (not sure they looked). Lastly, I accessed the phone tree which was working this time, and asked for a call back that would keep my place in line. The callback came from a completely different company that Amedisys apparently contracted with to send out billing, they had never heard of us. I gave two stars because I liked the personnel that came to my house from Care Connection. I would give Amedisys no stars. I expect better treatment.

Verified Google review
Steve Becker

Steve Becker

We were very happy with the care my father received. The nurses and physical therapists were attentive, easy to talk to and answered all our questions. We appreciate everything they did for us.

Verified Google review

Reviews from Google Places for CARE CONNECTION OF CINCINNATI. These are real experiences shared by families and patients.