CARETENDERS

cincinnati, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1985

Key Information

Location & Directions

Address

8230 MONTGOMERY ROAD, SUITE 210

CINCINNATI, OH

Service Area

This agency serves patients in CINCINNATI and surrounding areas in OH.

Quality Highlights

Based on CMS quality data

1.28% falls with injury

Low rate of falls with injury

Better than average

79% improved in bathing

Based on patient outcomes

Better than average

65% improved in mobility

Based on patient outcomes

65% improved in mobility

Based on patient outcomes

61% improved managing meds

Based on patient outcomes

70% improved in breathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
89%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
89%
Team Communicated Well
90%
Discussed Medicines & Safety
93%
Completed Surveys
23
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care72.0%
Flu Vaccination Rate40.0%
Improvement in Walking/Mobility65.1%
Improvement in Bathing78.7%
Improvement in Managing Medications61.3%
Improvement in Getting In/Out of Bed78.9%
Improvement in Breathing70.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score50.0%
Health Info Transfer to Provider69.2%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
1 review
Ashley Kelly

Ashley Kelly

From April to September 2024, we engaged Caretenders to provide in-home care for my mother-in-law. Throughout this period, she received consistent support from skilled nursing (Nurse Z), physical therapy (Rick, Adrienne, and Hannah), and speech therapy (Kristen), along with occasional visits from occupational therapy (Tyler). The professionals who entered our home demonstrated a profound commitment to empathy and holistic care, prioritizing my mother-in-law's overall well-being. As we navigated this new experience, our care team was not only knowledgeable but also dedicated to educating us about her needs, offering reassurance along the way. Their patience and compassion were evident in their interactions with her and with our entire family. They guided us in accessing additional resources that enhanced her mobility and daily care, even beyond the services provided by Caretenders. Their effective communication regarding appointment schedules and their responsiveness to any issues that arose significantly contributed to a supportive environment during this challenging time.

Verified Google review

Reviews from Google Places for CARETENDERS. These are real experiences shared by families and patients.