CARETENDERS
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2001
Key Information
Location & Directions
Service Area
This agency serves patients in COLUMBUS and surrounding areas in OH.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
2.26% falls with injury
Low rate of falls with injury
90% improved in mobility
Based on patient outcomes
90% improved in mobility
Based on patient outcomes
85% improved in bathing
Based on patient outcomes
86% improved managing meds
Based on patient outcomes
86% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Jeffrey Albert
Care tenders was arranged to do home visits for PT and OT for my wife upon her release from rehab after surgery. Care Tenders totally failed to arrange any appointments, failed to schedule any appointments and provided absolutely no services whatsoever. As such she’s had no PT or OT from them. They don’t respond to phone calls either.
Shannon Thal
Extremely knowledgeable and helpful
Eva Bryant
One Educational Nurse was sent out to my home, to show a Family member how to take care of my wound care and dressing treatments. I was uncomfortable with the Family member taking care of my wound care, so I called and asked the Nurse if she would come back and take care of me? She said, No! That was the only services rendered to me. Because I had already explained before being Discharged from the hospital, like I explained to Care tenders Nurse I didn’t need the PT or OT. Cindy, the RN. Was very Nice and Professional. I would’ve Enjoyed having her as my Nurse Care Provider. Thanks Care tender, for sending Mrs. Cindy, RN. Out to me!
Earline May
My sister using nursing care and PT on a regular basis! Angie her nurse and Helga her PT are wonderful!!
S. Graham
I live with someone who has been using this service for "light cleaning" since I moved in with him last November. WORST SERVICE EVER!!! The company says someone will show up--and they don't. We call to find out what happened, and they say "Oh, they told us they couldn't make it. Didn't someone let you know? We'll see IF we can get someone out to you next week." And then, we don't hear from them the following week, either. In the 6 months that I've lived here, BLACK STONE HELP HAS ACTUALLY SHOWN UP ABOUT 1 WEEK OUT OF EVERY 4. THEY WERE CONTRACTED TO APPEAR WEEKLY. Of the employees that have shown up (there have been 4 different ones in the 6 months I've been here), only one was really competent. The others barely did any work at all, and what little they did was done badly. If I could give this company NO STARS for general incompetence, lack of interest, and mishandling of client communications, I'd do it.
Reviews from Google Places for CARETENDERS. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov