HEALTHPRO HOMECARE AND STAFFING

columbus, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Website

Not Available

Years in Operation

22

Location & Directions

Address

950H TAYLOR STATION ROAD

COLUMBUS, OH

Service Area

This agency serves patients in COLUMBUS and surrounding areas in OH.

Quality Highlights

Based on CMS quality data

4.48% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

96% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
46%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
69%
Team Communicated Well
71%
Discussed Medicines & Safety
87%
Completed Surveys
8
9% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.6%
Flu Vaccination Rate60.0%
Improvement in Walking/Mobility88.6%
Improvement in Bathing84.4%
Improvement in Getting In/Out of Bed78.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury4.5%

Lower is better

Discharge Function Score60.7%
Health Info Transfer to Provider73.8%
Health Info Transfer to Patient50.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
10 reviews
James Hall

James Hall

Great company. My company recently contracted with this company to provide QBHS and Social Workers. It’s been a good experience so far.

Verified Google review
Jalyn Martin

Jalyn Martin

Will have you going to facilities with roaches and bed bugs and won’t disclose that to you but will put you as inactive when you refuse to work their despite me telling them what I saw and had pictures they still ignored me and didn’t further investigate better off going to NurseDash at least they have reviews so you can see what your getting yourself into

Verified Google review
MonToya Ortiz

MonToya Ortiz

Health Pro provides nothing but false advertising and empty promises for home care. Prior to accepting the case Elizabeth assured myself and my mother’s case manager that in the event someone called off, they would provide back up coverage. That is a lie and when I call Elizabeth and leave her voicemails, she does not return my calls. Then I was told by Dawn that an aid said the duties my mom needs are too difficult. Well if bathing someone, preparing a meal and a little vacuuming and dusting of 1 bedroom only are too much then they should NOT be advertising the services and accepting the case after the assessment. I wonder how many other handicapped people are being lied to by Health Pro.

Verified Google review
Lupe Martinez

Lupe Martinez

I had a really bad experience with a nurse name Albert Longoria. He was taking care of my wound and was bringing expired sodium chloride to clean my wound. The item was expired on 2010 which is 9 years that it had expired. Very disappointing, good think I check the item and found out.

Verified Google review
Kevin Morgan

Kevin Morgan

If I could give less than one store I would. This company cannot even provide services to my mother even after coming out, doing an assessment and stating that they could provide the services for the time stated. I tried to be patient and work with them for quite a few weeks to get somebody out here to even start the service but they never could find anybody. Didn't want to come out to the area because they stated this wasn't in their area and had no one that lived out near me. I guess cota bus travel is required transportation for this job and not a car, even though it was inside of to 270. They go everywhere else but in this area and I don't understand why that is. I could not even get a call back from Elizabeth even thoughbshe promised me that they could provide services and stated she had 'girls' lines up and wanting hours. This company is very unprofessional and I would strongly urge families to do research and don't take into consideration the FAKE reviews posted by employees of this company!!!

Verified Google review

Reviews from Google Places for HEALTHPRO HOMECARE AND STAFFING. These are real experiences shared by families and patients.