INDEPENDENT HOME CARE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2004
Key Information
Location & Directions
Service Area
This agency serves patients in COLUMBUS and surrounding areas in OH.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.12% falls with injury
Low rate of falls with injury
86% improved managing meds
Based on patient outcomes
85% improved in breathing
Based on patient outcomes
91% timely care start
Care started promptly after referral
58% improved in mobility
Based on patient outcomes
58% improved in mobility
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
jennifer palko
This company was in contact with me as soon as I was home from the nursing home. I've now had them about four months. I love the workers I have through them. They have great communication and are always happy good energy to be around. my nurse Desiree is amazing, patient and genuinely cares. I have PT (Jess and Chad)and OT (Stephanie and Katie) through this company as well and I love those ladies. I'm not the easiest person to deal with, so they are all truly amazing. All of the people from here that I've met that is. I absolutely would recommend them to my family and friends.
Tammy Adams
Not very dependable. Hard to get the nurse to pinpoint a time they would come and only had evening times available. She was there to monitor my blood pressure but did not have a functioning blood pressure cuff to even check BP.
fred dunkle
3 nurses. First was good for me, she's no longer there. Second lied to me and said she was here when she was not. 3rd refused to give an arrival time frame expecting me to leave open so day Monday for him and got msg and left when I told him I need timeframe. Pt and home health are great, just nurses man.i have called and complained. I will change this review based on their response, and response time. All of which I will post as well. *Edit New nurse, so far I like him. Office staff is always polite when I call in for anything. Even after I left this review. This is gone from 1 star review to 5. I may have been unfair in the first review due to the nurse issue.
Julia Deane (Jed)
Once the tub is in, there is no follow up. Very angry customer. Wish I could give a rating less than 1
Angela Bynum
Went in with a family member that filled out an application. The staff was not only nice but the tone of their voices were very pleasant. The office was clean and well maintained. The staff's attire was professional and well groomed.
Reviews from Google Places for INDEPENDENT HOME CARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov