MOUNT CARMEL HOME CARE

columbus, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1984

Key Information

Years in Operation

42

Location & Directions

Address

5955 E. BROAD STREET, FLOOR 2

COLUMBUS, OH

Service Area

This agency serves patients in COLUMBUS and surrounding areas in OH.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.21% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
83%
Completed Surveys
650
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.9%
Flu Vaccination Rate62.8%
Improvement in Walking/Mobility90.3%
Improvement in Bathing91.2%
Improvement in Managing Medications87.8%
Improvement in Getting In/Out of Bed90.8%
Improvement in Breathing92.3%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score84.8%
Health Info Transfer to Provider95.2%
Health Info Transfer to Patient99.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
Google User

Google User

Insanity! Do not use any of their home care services. These people could care less. Horrific if you ask me!

Verified Google review
JD JJ

JD JJ

Poor care of schedules, poor communication, poor accountability for their mistakes, do not take accountability especially when the use their own personnel. They contract to other places like San Onassis who are wonderful home care, DO NOT USE MT CARMEL HOME CARE you have a choice and a voice to request another home care service. REMEMBER you are paying them and taking your INSURANCE money they are not paying you. 2nd time I had to use Mt Carmel home care services NEVER again when I got out of hospital, go with Ohio health or any other place. If have a valid complaint call (JAHCO) which is where they get their funding from which is the (Joint Administration Commission Hospital) Funding from govt sources. Again do yourself a favor and put your care in a place that really cares about you and Mt Carmel only cares about their pockets getting filled with your insurance money “good luck” and do your research there are better places to get your home care from your doctor can send that referral to anyplace you want for your home care. Again warning do not use MT Carmel Home Services.

Verified Google review
Bethany Cochran

Bethany Cochran

No written review provided

Verified Google review

Reviews from Google Places for MOUNT CARMEL HOME CARE. These are real experiences shared by families and patients.

MOUNT CARMEL HOME CARE - Home Health Agency in Columbus, Ohio