GEM CITY HOME CARE, LLC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2001
Key Information
Phone
(937) 438-9100Years in Operation
25
Location & Directions
Service Area
This agency serves patients in DAYTON and surrounding areas in OH.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.39% falls with injury
Low rate of falls with injury
94% improved in mobility
Based on patient outcomes
94% improved in mobility
Based on patient outcomes
97% improved in bathing
Based on patient outcomes
94% improved managing meds
Based on patient outcomes
98% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Nichole Marie Ponder
Becca and Mikki were the two most caring, sweetest, and hardworking nurses I have very met. They went above and beyond for me everyday! I cannot say enough good things about them! They both deserve a Daisy Award!
Brenda Wynn
I had a great experience with Gem City Home Health Care. The Nurses, PT and OT were very polite, competent, and helpful with making sure I understood the physicians orders, checking vitals, teaching, and observing exercises, mobility precautions, and monitoring pain control. Special thanks to Jeneille, Megan, Neha, Allen, Amy, and Matt.
Tammy Wilson
The nurses and therapists have a genuine concern and are invested in the care and treatment of the patient, as well as the family. They are thoughtful and compassionate and everything they do is to support for the betterment for the patient and family.
Diana Samuels-Gilford
The nurse who came to take care of my husband was very nice and respectful. She took the time to explain to us of what she had to do. She worked with me for the time schedules. She was easy to talk to. I would love to have her back if we had your services again.
Mike Knese
The physical therapist named Scott was very good. He spent time and actually used the full hour for therapy. The occupational therapy was atrocious. The therapist spent at most 10 minutes with the patient and sat in vehicle in our driveway the remainder of the session. The one star rating is due to the OT or lack there of. Management was subpar as well, excuses were all that were made. Shout out to OT manager Sara, she was very good but unaware of the lack of care being received. We would not use Gem City again in the future as therapy is the goal and they choose to cut corners.
Reviews from Google Places for GEM CITY HOME CARE, LLC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(937) 438-9100Years in Operation
25
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov