GEM CITY HOME CARE

dublin, OHMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Location & Directions

Address

565 METRO PLACE SOUTH, SUITE 160

DUBLIN, OH

Service Area

This agency serves patients in DUBLIN and surrounding areas in OH.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.21% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
88%
Team Communicated Well
88%
Discussed Medicines & Safety
78%
Completed Surveys
146
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate79.9%
Improvement in Walking/Mobility91.9%
Improvement in Bathing92.4%
Improvement in Managing Medications91.5%
Improvement in Getting In/Out of Bed93.3%
Improvement in Breathing92.6%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury2.2%

Lower is better

Discharge Function Score70.5%
Health Info Transfer to Provider72.6%
Health Info Transfer to Patient74.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
28 reviews
Suzanne Teague

Suzanne Teague

All staff has been great. I have gotten excellent care from nursing, occupational, and physical therapy. The social worker offered helpful information as well. I would recommend gem city to any who need home health care and I would use them again if need be.

Verified Google review
Lynn Summers

Lynn Summers

Gem City Home Care has a wonderful Physical and Occupational Therapists. The therapists care for their patients by meeting their needs. I would recommend their service to anyone that needs therapy.

Verified Google review
Charles Wagner

Charles Wagner

Gem City is in network with my insurance company. I called them simply to gather some information so I could determine whether they would be a good fit before asking our medical provider to send a referral to them. However, they refused to provide any basic information without a referral and were not willing to answer any questions.

Verified Google review
Dick Van Meter

Dick Van Meter

The care I received from nurse Valerie Aslam was wonderful. She always came in on time and dressed the wounds left over from the double amputation of my legs. The amputation was due to Osteomyelitis a bone infection. Valerie’s personality was always happy to see me on each weekly visit.

Verified Google review
Ken Snow

Ken Snow

The nurses and PT staff who came to my residence during the 4-6 weeks following my inpatient care at the Ohio Health Rehabilitation Hospital were excellent. I received expert care and advice and am now feeling close to being fully recovered from my injuries. Many thanks for your caring professionals!

Verified Google review

Reviews from Google Places for GEM CITY HOME CARE. These are real experiences shared by families and patients.