HEARTLAND HOME HEALTH (CLEVELAND) is a Medicare-certified home health agency located in INDEPENDENCE, OH. CMS quality of patient care rating: 3.0 out of 5 stars. Google rating: 4.0 out of 5 from 4 reviews.
HEARTLAND HOME HEALTH (CLEVELAND)
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1995
Key Information
Location & Directions
Service Area
This agency serves patients in INDEPENDENCE and surrounding areas in OH.
Quality Highlights
Based on CMS quality data
1.2% falls with injury
Low rate of falls with injury
90% improved in mobility
Based on patient outcomes
90% improved in mobility
Based on patient outcomes
90% improved in bathing
Based on patient outcomes
89% improved managing meds
Based on patient outcomes
77% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Tawny Jean
Mandy from Heartland Hospice has been absolutely wonderful to work with. Her compassion, communication, and genuine care for patients and families always stand out. She goes above and beyond to make sure everyone is supported and informed. I truly appreciate the heart she brings to her work. Highly recommend.
Countryside Florist
Our experience with Heartland was wonderful. The kind nurses and aides that took care of our dad were compassionate. Our dad looked forward to the days Ryan would come to take care of him. The nurses were very attentive and caring people. Thank you all for helping people when they need the help the most…….
Kirsten Ponton
My family was put in an unimaginable situation when we had to place my 50 year old brother on hospice less than a month after he received a cancer diagnosis. Mandy was nothing short of a godsend. From driving out to Cleveland Clinic on a snowy Friday evening to meet us, to offering continuous support and resources as everything evolved and developed, to making sure Matt could pass peacefully at his daughter's home. The clincher was that it wasn't even Mandy's location that could provide services for Matt - she was still taking care of our family knowing this, and ensured a smooth and seamless handoff to her sister company. We will forever be grateful for Mandy and the Heartland Team for their support in my brother's final days.
Laura Champa
Bad experience. The bottom line is my moms agitation and pain were not managed properly. My family and I did not receive guidance, education or most surprisingly, compassion from Heartland Hospice. Apparently, the staff was in turmoil and leaving the company. We were not told that Heartland Hospice had recently been sold and in transition until our complaints were made. Our family was caught in the middle and my dying mom is the one that suffered the consequences. We should have been able to sit by my moms side and hold her hand in peace knowing she was comfortable. That did not happen until we switched to a different Hospice company.
Reviews from Google Places for HEARTLAND HOME HEALTH (CLEVELAND). These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov