CARETENDERS

kettering, OHMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Location & Directions

Address

580 LINCOLN PARK BLVD, SUITE 100

KETTERING, OH

Service Area

This agency serves patients in KETTERING and surrounding areas in OH.

Patient Satisfaction

3/5
Would Recommend:68%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.81% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

82% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
68%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
87%
Team Communicated Well
81%
Discussed Medicines & Safety
83%
Completed Surveys
61
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.0%
Flu Vaccination Rate58.6%
Improvement in Walking/Mobility91.0%
Improvement in Bathing90.9%
Improvement in Managing Medications83.9%
Improvement in Getting In/Out of Bed84.4%
Improvement in Breathing82.0%
Pressure Ulcer Rate1.2%

Lower is better

Falls with Major Injury2.8%

Lower is better

Discharge Function Score48.3%
Health Info Transfer to Provider66.5%
Health Info Transfer to Patient90.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2
4 reviews
Shawn Ford

Shawn Ford

They call the night before or the same day and expect you to be available. I had doctors appointments that I had to go to and lab work and CT Scans. I very rarely saw them. I would give them zero stars, but that's not an option.

Verified Google review
John Ellis

John Ellis

No written review provided

Verified Google review
Maida C

Maida C

My Dad has received very good care from Caretenders in our home. The nurses and therapists have all been professional in their jobs, giving good care and being highly personable in listening to Dad's stories and jokes, which is really important to him. We have really liked everyone, and they have done a great job letting us know when they are coming, calling the doc whenever they have concerns, and treating us all with respect and care. We recommend to others with no reservation. :)

Verified Google review
Amber Matheny

Amber Matheny

Care Tenders a.k.a Home Care by Blackstone is Such a poor company. Please if you are able, go somewhere else for your care. I have received only 2% of good care. This "company" isn't worth anyone time.

Verified Google review

Reviews from Google Places for CARETENDERS. These are real experiences shared by families and patients.