INTERIM HEALTHCARE OF NEWARK

lancaster, OHMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1995

Key Information

Location & Directions

Address

2682 NORTH COLUMBUS STREET, SUITE A

LANCASTER, OH

Service Area

This agency serves patients in LANCASTER and surrounding areas in OH.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.41% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
89%
Team Communicated Well
84%
Discussed Medicines & Safety
82%
Completed Surveys
58
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.3%
Flu Vaccination Rate79.3%
Improvement in Walking/Mobility84.0%
Improvement in Bathing85.3%
Improvement in Managing Medications85.4%
Improvement in Getting In/Out of Bed83.0%
Improvement in Breathing83.3%
Pressure Ulcer Rate0.8%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score75.2%
Health Info Transfer to Provider81.1%
Health Info Transfer to Patient93.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
6 reviews
Carol Morehart

Carol Morehart

Interim sent people to help my mother near the end of her life. The last person came to see my mom at the nursing home and in hospice. She also came to the funeral.There was no charge. I am very grateful.

Verified Google review
Terry Green

Terry Green

My daughter and I have called Interim multiple times, and have been unable to reach anyone by phone. We have left several messages as well, and have never received a callback.

Verified Google review
Terry Perry

Terry Perry

Nice people

Verified Google review
Creg Koch

Creg Koch

If possible I would rate them zero first i had had medical equipment that i needed my doctor wrote my prescriptions and filled out stacks of paperwork and each time interim left my paperwork sit and expire 2nd never had a problem w theft started noticing things missing around the house like i said never had a problem w theft before so i requested to have the same aide evertime. the one i thought i could trust lol... noticed things still comin up missing had me second guessing my kids everybody... then one day sheriff knocks on door ask if ive had any item's come up missing I said yes how did you know they informed me my aide was arrested for stealing from multiple clients that i should make a report of what was missing and send it to interim got my police report didn't even bother to list everthing contacted interim they shuffled me from person to person and blew me off for months finally after i bothered them enough they said I needed to talk to bryan crum he was the one that would settle it he told me they needed an appraisal so I showed him a current appraisal told him gold and silver prices change by minute to go too Google type in current gold and silver spot prices then they said I had to show proof of purchase I did then they said i had no proof it was her!!! sorry!!! They said I should report it to my renters insurance that the only way they would do anything was if i had video proof of her taking the little bit of stuff i had put up for emergencies my kids whatever it's a shame i struggle to get by already and the little bit of what i had gave me a little piece of mind not only did they steal what my gramma left for me and a few little things like tablet and a broken laptop and just random stuff but they stole my trust in people and now I'm suffering and lacking the help i need because of it... unless you have cameras all over your home I would not suggest interim health care

Verified Google review
Linda Mann

Linda Mann

Caring,punctual, trustworthy

Verified Google review

Reviews from Google Places for INTERIM HEALTHCARE OF NEWARK. These are real experiences shared by families and patients.