OTTERBEIN HOME HEALTH, LLC is a Medicare-certified home health agency located in LEBANON, OH. CMS quality of patient care rating: 3.0 out of 5 stars. Google rating: 5.0 out of 5 from 2 reviews.

OTTERBEIN HOME HEALTH, LLC

lebanon, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2005

Key Information

Years in Operation

21

Location & Directions

Address

570 NORTH STATE ROUTE 741, SUITE 222

LEBANON, OH

Service Area

This agency serves patients in LEBANON and surrounding areas in OH.

Patient Satisfaction

3/5
Would Recommend:76%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.11% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
88%
Team Communicated Well
85%
Discussed Medicines & Safety
80%
Completed Surveys
168
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate78.6%
Improvement in Walking/Mobility84.1%
Improvement in Bathing87.7%
Improvement in Managing Medications81.1%
Improvement in Getting In/Out of Bed86.2%
Improvement in Breathing82.7%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score71.9%
Health Info Transfer to Provider79.3%
Health Info Transfer to Patient95.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
2 reviews
Isabel Gallego

Isabel Gallego

No written review provided

Verified Google review
Amanda St Clair

Amanda St Clair

I had a great experience with this company. I am young and facing some very serious diseases and their nurse Pam was so supportive and understanding. She made sure I felt comfortable and encouraged me to make informed decisions about my care. I honestly felt like this company genuinely cares about its patients and I would highly recommend!

Verified Google review

Reviews from Google Places for OTTERBEIN HOME HEALTH, LLC. These are real experiences shared by families and patients.

OTTERBEIN HOME HEALTH, LLC — Home Health Agency in LEBANON, OH