MERCY HEALTH-HOME HEALTH, LIMA
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1987
Key Information
Phone
(419) 226-9062Years in Operation
39
Location & Directions
Service Area
This agency serves patients in LIMA and surrounding areas in OH.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.18% falls with injury
Low rate of falls with injury
88% improved in mobility
Based on patient outcomes
88% improved in mobility
Based on patient outcomes
89% improved in bathing
Based on patient outcomes
84% improved managing meds
Based on patient outcomes
88% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Jenny Reid
If you are looking to bring a loved one home after a stroke, this company is not recommended. I called the day of discharge to get things set up, and it took four days for the nurse to show up for the assessment. Another two days for the physical therapist to show up for an assessment. The first day the aide was scheduled she did not show up. When we called they said we were not on the schedule. At that point I started working on getting my husband in to assisted living where I knew his care would be taken seriously, and physical therapy would be timely. There was a lapse of eleven days after hospital discharge with no therapy due to the lack of urgency on Mercy Compassus's part. This is unacceptable! Time is of the essence after a stroke. Get your loved ones the care they deserve.
April Miller
The medical equipment part of this Is way too expensive plus if you take it back early they still charge it for the whole month it's like kicking somebody when they're down
Erika Newman
No written review provided
Lori Meyer
They don't call, as requested. They don't show up as scheduled. One of the nurses, several times, said we were "those kind of people", whatever that meant. Used the after hours call line, nurse was great. It was the night before a scheduled visit. No one called or showed up. Absolutely NO follow up call; the reason for my call warranted a follow up, nothing. I DO NOT RECOMMEND this service!!!
Tutto Bene Travels
Unprofessional. Rude. No compassion. My grandma receives their services to help manage her suprapubic catheter. She is otherwise independent (pays her own bills, makes grocery lists, manages her doctors’ appointments, takes care of her home, etc.). The nurse came in for her scheduled visit and accused my grandma of being incompetent, told her that her family “should be taking care of her,” and on the way out the door told my grandma that she was going to call her primary care provider and tell him that she was not able to live independently. Absolutely disgusting for any human to behave this way, let alone a “professional.” Avoid this home health group.
Reviews from Google Places for MERCY HEALTH-HOME HEALTH, LIMA. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(419) 226-9062Years in Operation
39
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov