COMPLETE HEALTHCARE SERVICES, INC

massillon, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

2815 AARONWOOD AVENUE NE

MASSILLON, OH

Service Area

This agency serves patients in MASSILLON and surrounding areas in OH.

Patient Satisfaction

3/5
Would Recommend:70%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.39% falls with injury

Low rate of falls with injury

Better than average

81% improved in breathing

Based on patient outcomes

Better than average

81% timely care start

Care started promptly after referral

Better than average

65% improved in mobility

Based on patient outcomes

65% improved in mobility

Based on patient outcomes

66% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
70%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
89%
Team Communicated Well
83%
Discussed Medicines & Safety
81%
Completed Surveys
75
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care81.3%
Flu Vaccination Rate30.8%
Improvement in Walking/Mobility65.3%
Improvement in Bathing66.2%
Improvement in Managing Medications53.5%
Improvement in Getting In/Out of Bed74.7%
Improvement in Breathing80.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score67.6%
Health Info Transfer to Provider86.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
1 review
Charice Giddings

Charice Giddings

No written review provided

Verified Google review

Reviews from Google Places for COMPLETE HEALTHCARE SERVICES, INC. These are real experiences shared by families and patients.

COMPLETE HEALTHCARE SERVICES, INC - Home Health Agency in Massillon, Ohio