HOPE HOME CARE LLC

miamisburg, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

3615 NEWMARK DRIVE

MIAMISBURG, OH

Service Area

This agency serves patients in MIAMISBURG and surrounding areas in OH.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.46% falls with injury

Low rate of falls with injury

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
90%
Team Communicated Well
83%
Discussed Medicines & Safety
80%
Completed Surveys
271
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate12.5%
Improvement in Walking/Mobility98.2%
Improvement in Bathing98.9%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing99.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score73.8%
Health Info Transfer to Provider98.9%
Health Info Transfer to Patient98.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
18 reviews
Adam R

Adam R

When I interview with this company. The manager made me feel incredibly uncomfortable. My friends family member had their service and needless to say it only lasted a day. Please don't hire this company.

Verified Google review
Christina Swint

Christina Swint

My mom has Dementia progressing into Alzheimer’s. She was with Hope Home Care for 8 weeks but when it was time to re-certify her for insurance purposes they dropped the ball completely and didn’t even try to meet/ talk with her within the allotted time frame. I’ve called twice to get an understanding where the ball was dropped but haven’t heard back since. Leaving me to think they don’t want to help my mother and that they pick and choose who they want to work with? It’s really sad and frustrating to see a loved one neglected like this especially when we need professional eyes on the situation and that additional support. Amber the nurse was beyond Amazing and was so understanding and great with my mom. However, as for administration they are a disappointment and it’s a “No” for me moving forward because they’re unreliable and incompetent at this point. I wouldn’t have made this review had they called back and taken some ownership.

Verified Google review
Vicki Barrett

Vicki Barrett

I have been using Hope, for over a year, and I have nothing but positive things to say about them!! My nurse, Devin, is superb, as well as my experience with OT and PT. I would recommend them to anyone needing in home care.

Verified Google review
Eve Coots

Eve Coots

My father was discharged from a skilled nursing facility on Monday and a nurse, PT, and OT assessment were all completed by Friday afternoon! We are very thankful for the experienced staff assessing our father! Bravo on the customer service 👏!!!

Verified Google review
Brandy Ruth

Brandy Ruth

I have referred several people to this company and have only received positive feedback from them all. This company works quickly to get care started and when unable to meet a need they are very upfront and honest with that information so that care can be found elsewhere. A very caring and compassionate group of individuals.

Verified Google review

Reviews from Google Places for HOPE HOME CARE LLC. These are real experiences shared by families and patients.