SMALL TOWN HOME HEALTH SOLUTIONS, INC

new richmond, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Years in Operation

3

Location & Directions

Address

411 WALNUT STREET

NEW RICHMOND, OH

Service Area

This agency serves patients in NEW RICHMOND and surrounding areas in OH.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
91%
Team Communicated Well
91%
Discussed Medicines & Safety
85%
Completed Surveys
164
39% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate76.6%
Improvement in Walking/Mobility86.1%
Improvement in Bathing90.5%
Improvement in Managing Medications88.5%
Improvement in Getting In/Out of Bed89.7%
Improvement in Breathing90.0%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score69.5%
Health Info Transfer to Provider95.4%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
13 reviews
Melissa Layman

Melissa Layman

The staff took care of my Dad Bobby Jones for over 2 years until he passed. He received great care and he really enjoyed his time when Irene would check up on him. She made him happy by listening to his stories and sharing songs. We know he was in good hands with this company. We miss our Dad so much😢 Thank you for caring about him so well.

Verified Google review
Tony Bartel

Tony Bartel

I cannot tell you how I came upon Small Town as my home healthcare solution. I do not remember. However, if you’ve been lucky enough to find them here on Google, let me reassure you that you have found one of the best home healthcare services in our area. Everything you would like to havein a home care nurse is right here. They are kind, compassionate, caring truly look at the patient not as an income source. in a home care nurse is right here. They are kind, compassionate, caring truly look at the patient, not as an income source, but as a human being. They’re easy to talk to and great to talk to. Don’t hesitate to give them a call and see if they are a good fit. I’d be surprised if they’re not.

Verified Google review
Brandi Carlier

Brandi Carlier

Absolutely the best home health care anyone could ask for! They go above and beyond to care for their patients, treating each person with compassion, respect, and genuine kindness. The level of attention and support they provide is unmatched - it truly feels like being cared for by family. Highly recommend to anyone in need of outstanding home health services!

Verified Google review
Tom Swank

Tom Swank

This is absolutely the best home health care company by far. I have had to have home health for many years and I have had many different company's. I have been with small town now over 3 years I would not change for anything. Even if my medicare stopped paying I would pay myself. They do what they say when the say it. Nurses,PT and OT have all been great professionals and very nice. They have helped me get things from insurance I didn't even think could happen. I could write a.book how happy I am with small town. If you need home.care don't hesitate call them you wont ne disappointed.

Verified Google review
Kris Bartel

Kris Bartel

Small town home health services are the best. They are thorough in their care as well as compassionate. Irene and Raven are very caring nurses and go out of their way to make sure all your questions are answered and your care is top notch.

Verified Google review

Reviews from Google Places for SMALL TOWN HOME HEALTH SOLUTIONS, INC. These are real experiences shared by families and patients.