RESIDENCE HOME CARE LLC

north olmsted, OHMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2016

Key Information

Years in Operation

10

Location & Directions

Address

30701 LORAIN ROAD, SUITE B

NORTH OLMSTED, OH

Service Area

This agency serves patients in NORTH OLMSTED and surrounding areas in OH.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.06% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
71%
Completed Surveys
274
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate87.9%
Improvement in Walking/Mobility91.3%
Improvement in Bathing99.1%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed93.2%
Improvement in Breathing95.8%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury2.1%

Lower is better

Discharge Function Score69.0%
Health Info Transfer to Provider97.4%
Health Info Transfer to Patient96.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
119 reviews
Marny Fannin

Marny Fannin

Great experience with Residence Home Care. Caring staff, consistent communication, and excellent follow-through. John and Gayle are consummate professionals who are quick to respond and recognize the importance of taking care of their patients. Residence HC also has Veteran specialists on staff, Jessica and Alisha, who help navigate VA benefits. Highly recommended!

Verified Google review
Roger

Roger

I had identical cousins as nurse and Physical Therapist, Patti and Kathy. They never brought me pizza , but this is what I would imagine it being.

Verified Google review
Dave White

Dave White

The therapists listened to my concerns, and gave helpful advice. They were supportive, and encouraging. They suggested alternative ways to work through challenges. Very helpful in promoting the beginning of my recovery after surgery.

Verified Google review
Donna Chapon

Donna Chapon

absolutely the best PT therapy I have ever received. Therapist relieved my dizziness by showing me the correct way to get out of bed. Nora the therapist has got to be the best my husband has had ever, enjoys doing the therapy she has taught him.

Verified Google review
Barbara Maltby

Barbara Maltby

I have had experience with OT and PT for my husband on and off for over 2 years now. They do an excellent job, are very professional and very caring. My husband is difficult to work with but they are very patient and do the best that they can. He has Alzheimer's and has trouble following directions but they always find a way.

Verified Google review

Reviews from Google Places for RESIDENCE HOME CARE LLC. These are real experiences shared by families and patients.