JEWISH FAMILY SERVICE ASSOCIATION OF CLEVELAND

pepper pike, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2000

Key Information

Years in Operation

26

Location & Directions

Address

29125 CHAGRIN BLVD

PEPPER PIKE, OH

Service Area

This agency serves patients in PEPPER PIKE and surrounding areas in OH.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.83% falls with injury

Low rate of falls with injury

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

96% timely care start

Care started promptly after referral

Better than average

68% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
87%
Team Communicated Well
85%
Discussed Medicines & Safety
88%
Completed Surveys
40
38% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.9%
Flu Vaccination Rate70.3%
Improvement in Walking/Mobility76.6%
Improvement in Bathing67.6%
Improvement in Managing Medications70.6%
Improvement in Getting In/Out of Bed84.7%
Improvement in Breathing83.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score58.8%
Health Info Transfer to Provider62.3%
Health Info Transfer to Patient91.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
32 reviews
Brianna C Anderson-

Brianna C Anderson-

It’s had it ups and downs but for me I been using services for over a decade. They are friendly caring compassionate team who had many expansions. Many good people have come and gone. They have excellent employment services, great counselors, A great psychiatrists Dr. D they have many beautiful friendly people like Sharona and Yelena who are great with Clients. They also have case management.

Verified Google review
Madeline Cohn

Madeline Cohn

I just don’t agree with the Jewish Religion it just has better possible services to offer compared to the non profit agency that I am with now is Ohio Guidestones

Verified Google review
Abigail Tenbrook

Abigail Tenbrook

A wonderful organization. Whatever your needs might be they have caring and dedicated people there to help.

Verified Google review
M Mc

M Mc

I had an appointment through JFSA and called to find out how to connect with the counselor for our first meeting. I also have gone there for a background check. I am extremely disappointed in the receptionist and the staff that took my fingerprints during my background check. When I went to get my background check, the woman grabbed my hand and held it down on the fingerprint scanner. During Covid I do not want my hands to be touched by another person. I hope that they take the 6 ft of distance seriously and refrain from touching others who enter their building. The receptionist on the phone at JFSA has been extremely curt and rude towards me on numerous occassions and yesterday she was demeaning. She told me I was not entering the website correctly and that she could not send me a link via text to the site. When she realized that the website was down, she contacted my counselor but warned me that she may not keep my appointment since I had been on the phone with her for 14 minutes. I have been waiting for my appointment for a month and a half. Plus that isn't her decision. I'm surprised JFSA tolerates a employee who is the first interaction someone may have with their nonprofit to conduct themselves in this manner.

Verified Google review
Chuck Price

Chuck Price

Chuck Price is the best thing that ever happened to JFSA. Very concerned for Survivors. They lost a lot when they let him go.

Verified Google review

Reviews from Google Places for JEWISH FAMILY SERVICE ASSOCIATION OF CLEVELAND. These are real experiences shared by families and patients.