PRIME HOME CARE LLC

toledo, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Key Information

Years in Operation

19

Location & Directions

Address

3454 OAK ALLEY COURT, SUITE 500

TOLEDO, OH

Service Area

This agency serves patients in TOLEDO and surrounding areas in OH.

Quality Highlights

Based on CMS quality data

88% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
60%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
89%
Team Communicated Well
82%
Discussed Medicines & Safety
83%
Completed Surveys
34
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care87.9%
Flu Vaccination Rate38.5%
Falls with Major Injury6.1%

Lower is better

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
4 reviews
Kristy Sanders

Kristy Sanders

If I could give this place No stars I would there is a lady that works for my neighbor it a 2 apartment complex so we share a driveway. Well like 3 time she has brought her boyfriend and his friend to sit in the driveway till she got off. They’re out there walking around playing their loud music no care in the world that my partner and I work nights. Now today she brings her son with her 1 why isn’t he in school 2 why would you bring you sick child around elderly people that is if he’s even sick.

Verified Google review
Tom Rayle

Tom Rayle

If you speak your mind while being a client with Prime, you will be terminated with prejudice. We had an incident in our home regarding the recertification nurse going against our wishes. I called this morning to make a complaint against said nurse. After speaking my mind, I received a call back this afternoon and was told we were terminated as clients. Do not sign on with Prime Home Care if you desire to have freedom of speach in your own home.

Verified Google review
Bert Frank

Bert Frank

No written review provided

Verified Google review
Sarah Talamantez

Sarah Talamantez

My experience with Prime Healthcare has been a very positive one. I really needed help after an injury to my hip and followed by a Spinal Surgery. Not being able to go to a facility for the usual PT because of my physical condition and not having very good luck with regular PT, I was stuck at home with no help. When my doctor suggested Prime Healthcare and the fact they came directly to my home sounded good to me. It’s such a different approach to pain that I gave it try . It’s been a life saver for me and their approach to my pain has really helped. I would recommend them to anyone suffering with pain or chronic pain.

Verified Google review

Reviews from Google Places for PRIME HOME CARE LLC. These are real experiences shared by families and patients.