UNIVERSITY HOSPITAL HOME CARE SERVICES, INC

warrensville hts, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1987

Key Information

Location & Directions

Address

4510 RICHMOND ROAD

WARRENSVILLE HTS, OH

Service Area

This agency serves patients in WARRENSVILLE HTS and surrounding areas in OH.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.47% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
90%
Team Communicated Well
86%
Discussed Medicines & Safety
78%
Completed Surveys
527
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate62.2%
Improvement in Walking/Mobility85.4%
Improvement in Bathing87.7%
Improvement in Managing Medications80.8%
Improvement in Getting In/Out of Bed88.0%
Improvement in Breathing88.1%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score80.3%
Health Info Transfer to Provider85.8%
Health Info Transfer to Patient91.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.2
5 reviews
Sandra Pancoe

Sandra Pancoe

This place was rocking at 9:30. My OT therapist, Stephanie is awesome. As I watched her work, I was very impresssed with her knowledge, effectiveness and manner. If I ever have an opportunity to recommend her I definitely will!

Verified Google review
Ceira Jones

Ceira Jones

Absolutely great staff at the front desk as well as the therapist they are compassionate thoughtful and patient and makes us patients feel great

Verified Google review
Marie J.

Marie J.

Ridiculous how this place is quiet and barely busy. I doubt the phone calls ever go straight to this building, but insane how no one ever picks up. Half fhe time I am here, there is no one ever on the phone if at all. Really tiresome.

Verified Google review
Greg M

Greg M

Unfortunately, have to agree with the prior reviewer. Great personnel, but they normally do not answer the phone when called. It doesn't seem busy enough to justify this when visiting in person. I will say that the team is very caring & skilled.

Verified Google review
Maestro Perlo

Maestro Perlo

They need to hire someone that can answer the phone. Zero chance to get anyone to pick up the phone

Verified Google review

Reviews from Google Places for UNIVERSITY HOSPITAL HOME CARE SERVICES, INC. These are real experiences shared by families and patients.