FIRST COMMUNITY HEALTH SERVICES, LLC

west carrollton, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Website

Not Available

Years in Operation

14

Location & Directions

Address

3634 WATERTOWER LANE, SUITE 4

WEST CARROLLTON, OH

Service Area

This agency serves patients in WEST CARROLLTON and surrounding areas in OH.

Quality Highlights

Based on CMS quality data

3.45% falls with injury

Low rate of falls with injury

Better than average

90% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
94%
Team Communicated Well
97%
Discussed Medicines & Safety
83%
Completed Surveys
8
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.0%
Flu Vaccination Rate75.0%
Falls with Major Injury3.5%

Lower is better

Health Info Transfer to Provider70.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
10 reviews
Akua Addae

Akua Addae

They helped me with so much with my grandma. I’m a little bit on the older side myself and I mean the receptionist was great she made the process so much easier.

Verified Google review
Arika Bürck

Arika Bürck

Excellent customer service. Provides timely, professional responses!

Verified Google review
Mike Nolan

Mike Nolan

They always answer the phone and are such delightful people to deal with! ❤️

Verified Google review
Kelsey Bello

Kelsey Bello

I’m always able to speak with a real person when I call and get answers right away. Everyone is always very polite and professional!

Verified Google review
Lisa Stiver

Lisa Stiver

They are very nice if I got a question they answer it without me waiting till the following day

Verified Google review

Reviews from Google Places for FIRST COMMUNITY HEALTH SERVICES, LLC. These are real experiences shared by families and patients.