ACM HOME HEALTH

west union, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2015

Key Information

Years in Operation

11

Location & Directions

Address

10856 STATE ROUTE 41

WEST UNION, OH

Service Area

This agency serves patients in WEST UNION and surrounding areas in OH.

Patient Satisfaction

4/5
Would Recommend:87%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.71% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
75%
Completed Surveys
89
33% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.2%
Flu Vaccination Rate49.7%
Improvement in Walking/Mobility86.8%
Improvement in Bathing91.9%
Improvement in Managing Medications84.4%
Improvement in Getting In/Out of Bed88.5%
Improvement in Breathing83.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score72.6%
Health Info Transfer to Provider51.9%
Health Info Transfer to Patient99.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
4 reviews
Justine Kremin

Justine Kremin

Really care about their patients, so great to work with!

Verified Google review
Maggie Stroop

Maggie Stroop

This is a great company to work with always there to help!

Verified Google review
Felicia Fath

Felicia Fath

Horrible agency to work with! Therapy is a joke when the P.T. states they don't work with client getting in and out car. O.T. never helped client with showers. I work home care myself and would encourage the client to having the help family has brought in , instead whisper to client while private staff is there. It's called teamwork to keep clients safe at home.

Verified Google review
Jody Wilson

Jody Wilson

The agency is horrible. I have been in healthcare for many years. Staff are not cooperative with the patient's family. It's impossible to get returned phone calls from them. The staff is rude to the patient's family. I would "NEVER" recommend this place to anyone.

Verified Google review

Reviews from Google Places for ACM HOME HEALTH. These are real experiences shared by families and patients.