HOME HEALTH CONNECTION, INC

worthington, OHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Key Information

Website

hhc-oh.com

Years in Operation

21

Location & Directions

Address

6797 NORTH HIGH STREET, SUITE 113

WORTHINGTON, OH

Service Area

This agency serves patients in WORTHINGTON and surrounding areas in OH.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.76% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
91%
Team Communicated Well
92%
Discussed Medicines & Safety
78%
Completed Surveys
98
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.0%
Flu Vaccination Rate53.8%
Improvement in Walking/Mobility90.5%
Improvement in Bathing91.9%
Improvement in Managing Medications89.2%
Improvement in Getting In/Out of Bed91.5%
Improvement in Breathing88.2%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score89.7%
Health Info Transfer to Provider69.8%
Health Info Transfer to Patient98.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
17 reviews
michelle thompson

michelle thompson

This place doesnt deserve one star. The entire staff is awful. Absolute horrible customer service starting from the initial phone call. That alone should have raised a red flag. I dont know how this doctor has a license to practice or how they stay in business. D

Verified Google review
Julie L. Bolyard

Julie L. Bolyard

The team at Home Health Connection, Inc., is fabulous. They work very hard and are eager to provide the highest quality of home health care services to clients throughout Central Ohio. They have the friendliest front desk person around, and their clinical team is ready and willing to help however they can!

Verified Google review
Lisa Seymour

Lisa Seymour

Home health concontion has change a lot I have been with the company for Almost 4 years.when I first came to this company I wasn't sure if I would like it it was very hard to understand the staff most of the m were very rude and disrespectful and so was I I was told it was my proublm and I was not going to get new staff. after awhile I finely get good staff in my home Karen started with me two years ago and now is the home manage there has not been in I and out staff very special and undering and there no behavior. And I am passing my own meds and finding a job and keeping it also pc has done. A lot to change theatre around and helping me with my coping skills so I say the company has done a big turn around

Verified Google review
Danielle Mcknight-Zellner

Danielle Mcknight-Zellner

There is nothing professional about this company. Every incident that has happened with my son he is always the blame. My son is not being cared for properly. The nurse rarely makes it to his house to check in on him, staff is unprofessional, lack of documentation, POOR oversight from the Program Manager. My next step with this company is reporting them to the State.

Verified Google review
Michael Dickey

Michael Dickey

Over the past several years a family member who I was in direct care of dealt with many different home health agencies. This one, HOME HEALTH CONNECTION is the worst in Columbus. There are many different reasons for my saying this. My family member had cancer and was unable to give own medication and formula, so the nurse would come daily, even twice a day. After about one year of this (daily nursing) the family was told that we would no longer receive this care we depended on. The reasoning was that the RN who was coming out to the house was coming out without permission. This caused my family member to no longer to be allowed (by insurance) to receive nursing care. The RN Case Manager then came to the house and explained this saying it was our fault and we would be "going down". I WOULD NEVER ALLOW THESE PEOPLE TO TAKE CARE OF MY PET FISH LET ALONE LOVED ONE!

Verified Google review

Reviews from Google Places for HOME HEALTH CONNECTION, INC. These are real experiences shared by families and patients.

HOME HEALTH CONNECTION, INC - Home Health Agency in Worthington, Ohio