JACKSON COUNTY MEMORIAL HOSPITAL AUTHORITY

altus, OKMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1985

Key Information

Years in Operation

41

Location & Directions

Address

1204 E TAMARACK ROAD

ALTUS, OK

Service Area

This agency serves patients in ALTUS and surrounding areas in OK.

Patient Satisfaction

4/5
Would Recommend:91%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.64% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
91%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
85%
Completed Surveys
123
32% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate61.8%
Improvement in Walking/Mobility86.8%
Improvement in Bathing93.6%
Improvement in Managing Medications86.0%
Improvement in Getting In/Out of Bed89.2%
Improvement in Breathing96.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score77.4%
Health Info Transfer to Provider90.3%
Health Info Transfer to Patient97.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
111 reviews
John Nelson

John Nelson

The different departments like ER,xray,radiology lab are great. I've tried to have Mris,ct, xray done there and it in most cases never get scheduled because the person that handles that goes weeks, months or never calls to schedule. A family member is on 2 1/2 months tring to get a CT. His Dr has even sent it to them 3 times and still nothing. It's not a overnight thing because I stopped going there over 4 years ago. There's alot of people in the altus area started going other places for radiology because of scheduling. How ever does it is costing the hospital alot if money

Verified Google review
Diane Fairchild

Diane Fairchild

Each encounter with the staff at the JCMH Radiology Department is truly excellent. I always have that little feeling of unease because of the unknown element of what will happen. But each and every one, from radiology students to staff who have been there for years, they know exactly what to say to make me feel relaxed and completely cared for with genuine compassion. I am thankful for the staff and the leadership. The care must be a reflection of the radiology leadership because it has been consistent for over twenty years.

Verified Google review
Michele Boggs

Michele Boggs

I see so much negative posted about the Hospital that I wanted to just give a big THANK YOU to the staff that worked the ER last night! Dr. Oliver is AMAZING! The nurses were AMAZING! The lab and radiology people were AMAZING! Every person we dealt with last night 10-6-25 from admin and up were absolutely so sweet to us and I can absolutely say it was the best visit to any ER I’ve ever been too. I have had some not so great visits in the past but this group was TOP NOTCH ❤️ I wish I knew everyone’s names because they all deserve kudos! I wish Dr. Oliver had his own practice because we would definitely be seeing him 🌻 Thank you Jackson County Memorial Hospital ER staff for being so good to us ❤️

Verified Google review
Arthur Gordon

Arthur Gordon

The nurses and doctors are great. They were kind, and excellent in caring for my stepson. Much better care than most of the hospitals in Oklahoma City. Thank you.

Verified Google review
Debra McQuaid

Debra McQuaid

My husband accidentally took the wrong medication when we were traveling. He is a stroke patient, with limited cognitive abilities. I took him to the emergency room. The staff at Jackson County were kind and respectful and followed the poison control's advice to the letter. Thanks to all the staff and everyone at the hospital for making a potentially horrible situation end happily. Thank you also for not being judgmental and for speaking respectfully to Greg. I appreciate you all very much!

Verified Google review

Reviews from Google Places for JACKSON COUNTY MEMORIAL HOSPITAL AUTHORITY. These are real experiences shared by families and patients.