CENTRIC HOME HEALTH

durant, OKMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Key Information

Location & Directions

Address

1605 N WASHINGTON AVENUE

DURANT, OK

Service Area

This agency serves patients in DURANT and surrounding areas in OK.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.77% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

80% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
89%
Team Communicated Well
88%
Discussed Medicines & Safety
81%
Completed Surveys
481
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.3%
Flu Vaccination Rate58.4%
Improvement in Walking/Mobility85.7%
Improvement in Bathing88.8%
Improvement in Managing Medications86.8%
Improvement in Getting In/Out of Bed83.8%
Improvement in Breathing80.1%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score45.8%
Health Info Transfer to Provider85.5%
Health Info Transfer to Patient96.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
8 reviews
courtney k

courtney k

I would put zero stars if I could. I was sent over information from my insurance agent saying they accept blue cross blue shield. I called them to check and they told me they accept blue cross blue shield, so I got in touch with my doctor and they sent over orders, but I didn’t hear from them for days, so I called them back just for them to tell me that they just stopped accepting my insurance.

Verified Google review
Joey McWilliams

Joey McWilliams

I appreciated the help that Centric gave me during my time of recovery. The people who attended to me personally came faithfully each week and communicated with me and my family prior to visits and followed up as necessary. I would work with them again in the future.

Verified Google review
Fern Miller

Fern Miller

We have been using this company since September of 2017. All personnel has been wonderful. They are just like family. If I called one right now, they would come. My brother is on hospice and he loves them and he doesn’t even tell his own family that. These are very impressive people.

Verified Google review
Angel Fitzgerald

Angel Fitzgerald

Do not ever let these people care for your loved ones!! This is a horrible company & they have zero compassion for the people they're working with. Hands down the worst company we've had to deal with in this entire hospice process. Thank goodness we found another company that actually cares about our mother!

Verified Google review
Akita R.

Akita R.

I don’t normally leave reviews but today Saturday on 2/5/22 around 1:15-1:30pm, I watched Vehicle 906 of Centric Home Health Hospice constantly swerve left to right as well as speed up and slow down while driving on US 75 near Durant, OK. I assumed the person was distractive driving so I proceeded to the passing lane to pass Vehicle 906. However it was a slower truck ahead of us both, so Vehicle 906 merged in front of me as well to avoid the slower truck. No problem, however Vehicle 906 started to slow down again appearing to be distracted, so I flashed my headlights to get the drivers attention to the road, opposed to whatever distraction was inside of the vehicle. Out of spite, the driver threw their hand out of the window making some type of gesture and decided to slow down even further to impede traffic for a few miles causing the passing lane to slow down as well, creating a traffic backup in both lanes. I thought that was completely rude and uncalled for and I have the driver impeding traffic on camera as well. We’re all trying to make it home safely after this winter storm and braking suddenly while on recently icy roads could have caused a nasty accident. The driver represents a company that thrives on helping people not creating more problems. If that person is responsible for driving the company vehicle, maybe they should be just as considerate on the roads as well.

Verified Google review

Reviews from Google Places for CENTRIC HOME HEALTH. These are real experiences shared by families and patients.