COMPLETE HOME HEALTH OF OKLAHOMA CITY

oklahoma city, OKMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2002

Key Information

Years in Operation

24

Location & Directions

Address

1232 SW 89TH STREET, SUITE A

OKLAHOMA CITY, OK

Service Area

This agency serves patients in OKLAHOMA CITY and surrounding areas in OK.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.86% falls with injury

Low rate of falls with injury

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

82% improved in bathing

Based on patient outcomes

Better than average

79% improved managing meds

Based on patient outcomes

Better than average

89% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
85%
Team Communicated Well
82%
Discussed Medicines & Safety
79%
Completed Surveys
438
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care89.1%
Flu Vaccination Rate48.6%
Improvement in Walking/Mobility79.2%
Improvement in Bathing82.3%
Improvement in Managing Medications79.2%
Improvement in Getting In/Out of Bed80.7%
Improvement in Breathing69.3%
Pressure Ulcer Rate0.9%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score56.1%
Health Info Transfer to Provider89.6%
Health Info Transfer to Patient92.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.1
64 reviews
Kevin Brown

Kevin Brown

After one of the drivers almost hit me while running a stop sign at 1:15 pm on choctaw road and S.E.15th street, the driver proceeds to brake check me over and over again. When I tried to go around they would speed up and start to move into my lane. I wouldn't trust this company to drive my family. They deserve no stars.

Verified Google review
Betty White

Betty White

The only good I see in this company was the PT (Torie) contracted through them. Had total knee replacement and when I called about trying to get a nurse out to look at my incision and things that were going on. There comment was if it's concerning to go to the ER in which I did because they wouldn't send out a nurse during normal hours . So that's another bill I have to pay. Plus no one came until I called again to come due a dressing change. When nurse finally showed up after ER visit in which the Dr at the ER said to call my home service she checked only on my vitals and was trying to leave and I said aren't you going to check my leg and she said I guess. Then she called office to get a ultrasound done on leg when I showed her the swelling and redness around my leg. When calling the office for the DON was like pulling teeth to get a response or she would call my daughter instead of myself. Tiffany was the director. I explained several times my concerns and that the hippa violation was broken. The only time she would call was after business hours in the evening to respond. Another nurse that came out was looking in windows after she knocked before I got to the door. All I'm saying it's sad to have to call them when you have a nurse that was scheduled and did a no show and have to call for a reason of why they didn't show up as scheduled. Not happy and don't recommend

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Sarah Bagby

Sarah Bagby

It’s always a pleasure collaborating with Complete OK Home Health. Their team delivers exceptional care and keeps communication clear and timely. A big shout-out to Lisa and Chance for their professionalism and dedication—they make working together seamless and always put patients first. Highly recommended for anyone needing skilled, compassionate home health services.

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Debbie Thompson

Debbie Thompson

Shelby and Makenzie went above and beyond when my mother in law was on Hospice!! They were very responsive, compassionate, & professional. They helped us get through a very rough time and we will always be grateful. Thank you very much!

Verified Google review
Melissa Jennings

Melissa Jennings

A great experience with physical therapy however the nurse was unprofessional. As a retired nurse, many years spent in HH and hospice, the nurse did not live up to nursing standards. And the company did not attempt to offer a resolve or an apology. I've let the physicians office know not to use this company for their patients, and I would not recommend this company for any surgical after care, not even emptying a catheter bag.

Verified Google review

Reviews from Google Places for COMPLETE HOME HEALTH OF OKLAHOMA CITY. These are real experiences shared by families and patients.