SSM HEALTH AT HOME HOME HEALTH - OKLAHOMA

oklahoma city, OKMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1983

Location & Directions

Address

601 NW 11TH ST, SUITE 200

OKLAHOMA CITY, OK

Service Area

This agency serves patients in OKLAHOMA CITY and surrounding areas in OK.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.04% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

82% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
89%
Team Communicated Well
86%
Discussed Medicines & Safety
85%
Completed Surveys
403
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate62.9%
Improvement in Walking/Mobility83.3%
Improvement in Bathing89.0%
Improvement in Managing Medications82.3%
Improvement in Getting In/Out of Bed87.4%
Improvement in Breathing87.5%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score74.3%
Health Info Transfer to Provider96.5%
Health Info Transfer to Patient92.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1.9
9 reviews
Sherri Andrade

Sherri Andrade

My mom's Dr referred us to hospice on Monday around 1 and we met with them by 3 and had all our needed supplies by 5. Her medicine did come late (9:30) but all the same day. The next day her nurse came out and he was very nice and helpful. Unfortunately my mom passed within the week, but they were there as soon as we called and helped us get everything done. Her nurse even called me to give his condolences. I was very concerned about using this company for my mom's care because of the negative reviews, but I'm glad we did. Everything went very smoothly and everyone was very nice. I would recommend.

Verified Google review
Dayna Kirk

Dayna Kirk

My mom was on Home Hospice, confined to the bed. I went by on Thursday the aid was a no show, not feeling good about the nurse I meet either. Mom was admitted to the hospital that evening with pneumonia and died this past Monday. The nurse said she was a level 2 and the medication would calm her anxiety and help her rest.

Verified Google review
Ruth Bortree

Ruth Bortree

Several times different nurses have come to do wound care. They throw the waste and wound vac canister in the garbage can beside the patient's bed and leave it. The trash stinks and the patient should not be expected to take the trash out. What is their protocol for contiminated trash disposal?

Verified Google review
Kim Curling

Kim Curling

They refused to doing anything for my mom accept fill prescription and take vitals. The nurse yelled and threaten my dad several times. Please check other hospice companies because you will find out you will get 100% better service with other companies.

Verified Google review
Heather Zapata

Heather Zapata

So far the nurses are really nice. I wish they could supply you with gloves!! I feel like that's a pretty necessary supply... maybe not for the patient themselves, but for the person who is actually taking care of them. The under pads rip so easily also. And there was supposed to be a nurse that came out to give a bath Mon., Wed., Fri. She came Friday, but come Monday was a no call no show!? On Monday, she VERY much needed a bath!!!

Verified Google review

Reviews from Google Places for SSM HEALTH AT HOME HOME HEALTH - OKLAHOMA. These are real experiences shared by families and patients.