PHOENIX HOME HEALTH AGENCY, LLC

spencer, OKMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Years in Operation

18

Location & Directions

Address

2526 NORTH MIDWEST BOULEVARD

SPENCER, OK

Service Area

This agency serves patients in SPENCER and surrounding areas in OK.

Patient Satisfaction

4/5
Would Recommend:76%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.09% falls with injury

Low rate of falls with injury

Better than average

80% improved in bathing

Based on patient outcomes

Better than average

97% timely care start

Care started promptly after referral

Better than average

75% improved in mobility

Based on patient outcomes

75% improved in mobility

Based on patient outcomes

62% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
85%
Team Communicated Well
85%
Discussed Medicines & Safety
83%
Completed Surveys
53
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.1%
Flu Vaccination Rate59.3%
Improvement in Walking/Mobility74.7%
Improvement in Bathing79.5%
Improvement in Managing Medications62.0%
Improvement in Getting In/Out of Bed69.2%
Improvement in Breathing74.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.1%

Lower is better

Discharge Function Score61.5%
Health Info Transfer to Provider90.6%
Health Info Transfer to Patient89.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
4 reviews
Memrie Tohkubbi

Memrie Tohkubbi

No written review provided

Verified Google review
Nathan Nelson

Nathan Nelson

No written review provided

Verified Google review
Alyssa wusstig

Alyssa wusstig

No written review provided

Verified Google review
Sherry Moulton

Sherry Moulton

I needed to know about my pt for knee replacement surgery. Talked to case worker on Friday let him know I had Dr. appointment on Monday that I had to go to on Monday or change it. I talked to Joann on Saturday told her the same. Talked to the 24 phone line Sunday evening told her the same thing. Still know response, called, left a message when they opened at 9:00am. Called again around 9:15 told I think Stacy my predicament and that I had to leave my house by 9:30. She thought she could get someone to call me and they did after I left my home. I called Shannon when I got home and I explained I had to start on Wed because of the shot I just got in my non-surgerial knee. I have to stay off of it for 2days and I had to have the 4th shot before Wednesday. She told me she didn’t care when I started so I set up to start on Wed. Wish they where more organized so I could have started today like the Dr wanted. Oh, well I just do I less PT session. Hopefully the rest of my therapy will go smoothly.

Verified Google review

Reviews from Google Places for PHOENIX HOME HEALTH AGENCY, LLC. These are real experiences shared by families and patients.

PHOENIX HOME HEALTH AGENCY, LLC - Home Health Agency in Spencer, Oklahoma