ELARA CARING XVIII
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2010
Key Information
Location & Directions
Service Area
This agency serves patients in STILLWATER and surrounding areas in OK.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.94% falls with injury
Low rate of falls with injury
93% improved in mobility
Based on patient outcomes
93% improved in mobility
Based on patient outcomes
95% improved in bathing
Based on patient outcomes
92% improved managing meds
Based on patient outcomes
92% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Donna Plumlee
They conveniently hang up every time you call them. Can never get ahold of the PCA manager. They never call when a PCA is going to be late or isn’t going to show up. And there is no way to get through to them to ask questions or leave a complaint. If you really need PCA assistance on a regular basis this is definitely not the place to get it from. They don’t even lay eyes on the people they send to your homes. I’ve had a few tweekers in the years I’ve had this company and very few reliable PCAs who usually leave because they can’t get gloves or questions answered any better than the clients. My case manager is looking for a new company to use.
Joyce Mckee
Frankly, I was quite surprised by such low reviews. The nurses took very good care of my needs as did PT. I can't give a 5 due to inconsistent scheduling a few times, but that was a minor issue. All personnel were caring and professional. I would definitely use them again if the need arises.
Cheryl C
After using Elara a few weeks, they started not precalling to schedule appointments and were showing up days late and coming later than the time set. Plus my pic-line needs changed on a regular routine which was stressed by Dr. So I had to let them go, for weeks, they have not sent my Dr a release form, which is needed so I can get supplies from a company. They do this to cause stress and most likely are charging for derbies not rendered. I have reported this to several places that need to know they do not ḍo a good job, not even close. Terrible service. Do not recommend them
Deb Bomar
I received physical therapy at home from their physical therapists. They were very professional, kind, and knowledgeable. I really appreciated their services and will ask for them if I need help again.
Todd Scott
The PCA part of this company really doesn’t help you the case manager lets them cut your hours back to nothing and then the PCA’s managers don’t do their jobs. Don’t answer their phones when you call them bad company. Not recommended by me —⭐️
Reviews from Google Places for ELARA CARING XVIII. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov