CARTER HEALTHCARE

tulsa, OKMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2001

Key Information

Years in Operation

25

Location & Directions

Address

2846 EAST 101ST STREET

TULSA, OK

Service Area

This agency serves patients in TULSA and surrounding areas in OK.

Patient Satisfaction

3/5
Would Recommend:72%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.83% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
87%
Team Communicated Well
83%
Discussed Medicines & Safety
80%
Completed Surveys
119
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate80.0%
Improvement in Walking/Mobility85.3%
Improvement in Bathing93.9%
Improvement in Managing Medications87.6%
Improvement in Getting In/Out of Bed88.6%
Improvement in Breathing87.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score49.5%
Health Info Transfer to Provider46.9%
Health Info Transfer to Patient94.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
3 reviews
Shareefah Hempstead

Shareefah Hempstead

I am a caregiver for a family that Carter provides services too. On behalf of myself and the family we would like to thank, especially Nurse Shannon, and Tracy for all the exceptional care that they give and going above and beyond to make sure that they take care of those they provide care too. Thank you all so much for all that you do.

Verified Google review
M

M

While Carter did supply the initial equipment I need, they are slow to respond to requests for changes in resupply orders, and my first and so far most recent resupply order did not include what I requested. I have sent multiple messages through the Carter website, with no response received. I do not have access to the patient portal to make these resupply changes on my own, and Carter charges my insurance roughly double what I would pay to buy the same supplies at retail. Their other contact method, by telephone, is also tedious to use, as one must leave a message and then receive a callback. They do not provide a clear way to reach someone on the first call who can resolve issues. They set me up with equipment rental when I expected outright purchase, and my attempts to reach them to resolve this have so far failed.

Verified Google review
Carol C

Carol C

I want to thank the hospice staff, and Stephanie in particular, at Carter Healthcare who took care of my brother during his final days. They were compassionate, professional and respectful in every way. They made sure he was comfortable and pain-free and treated him with dignity and kindness. When I called Stephanie about hospice care for my brother, I was overwhelmed and frustrated with the lack of help the hospital provided. She was so helpful and caring, gave us options and then miraculously made it happen. I will never forget her kindness and dedication. Thank you for everything you did for us.

Verified Google review

Reviews from Google Places for CARTER HEALTHCARE. These are real experiences shared by families and patients.