COASTAL HOME HEALTH & HOSPICE

brookings, ORMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1985

Key Information

Years in Operation

41

Location & Directions

Address

585 5TH STREET

BROOKINGS, OR

Service Area

This agency serves patients in BROOKINGS and surrounding areas in OR.

Patient Satisfaction

4/5
Would Recommend:87%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.33% falls with injury

Low rate of falls with injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

81% improved in bathing

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

95% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
89%
Team Communicated Well
82%
Discussed Medicines & Safety
89%
Completed Surveys
99
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.9%
Flu Vaccination Rate53.6%
Improvement in Walking/Mobility82.1%
Improvement in Bathing80.9%
Improvement in Managing Medications73.6%
Improvement in Getting In/Out of Bed82.9%
Improvement in Breathing83.9%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury2.3%

Lower is better

Discharge Function Score61.6%
Health Info Transfer to Provider12.1%
Health Info Transfer to Patient88.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
51 reviews
Michael Warren

Michael Warren

My experience with Coastal Home got off to a slow start, but I attribute that to the lack of information I received when I was being discharged from the hospital. Once I was contacted by Coastal Home, care moved fast and my concerns that I had were put to rest. The entire staff was, professional, polite, punctual and went out of their way to let me know that they cared for my well-being. I received multiple phone calls letting me know when I would be seeing them next and if I had any questions or concerns and letting me know that I could call them 24/7 if I needed help. My original concern was dealing with a colostomy bag and related supplies. Their ostomy nurse spent a lot of time with me to make sure I was comfortable, both physically and mentally. There were several time that we were emailing each other and she was always extremally prompt with her replies. I would definitely recommend them to anyone needing home care.

Verified Google review
Cindy Montgomery DESIGNER GIRL

Cindy Montgomery DESIGNER GIRL

The team that visits my 94 year old mother have been courteous, knowledgeable and very kind. They have exceeded expectations And have been helpful, checking all of her vitals and medicine as well as physical therapy. She knows all their names Thank you!

Verified Google review
Dee

Dee

Dom has been great. She's very thorough. She's carrying. She's kind. She's eases, mom's anxiety when she's here about having her appointment. She's just such a loving, caring person and very thorough medically. I hear that we won't be seeing her again and that'll be a great loss? But we had Lauren last week, and she is just as kind and thorough and caring. So looking forward to meeting the new speech therapist and having Mike come out and work with mom and we're just very happy and always happy with angel in the with the medical supplies, she's fabulous.

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Barny Brewman

Barny Brewman

My Doctor ordered in-home care and physical therapy from Coastal Home Health after hip replacement surgery. Took several weeks to get approval from VA, so I didn't really have much need for in-home care by the time they got here, but the nurse and physical therapists that showed up to evaluate me were all very nice, knowledgeable, and professional. I would recommend them to anyone needing care.

Verified Google review
john bloom

john bloom

No surprises really, as I have come to expect professional help to be just that, professional and in that they did not disappoint. Christine was super very patient with me as well as being clear and concise on what you expected from me. I do enjoy her humor Mike is still Mike, direct to the point, friendly and clear in his language, which is important at my age and state of disrepair they can come over anytime always welcome. The photo is of me and my beautiful bride at a time when I was much much healthier.

Verified Google review

Reviews from Google Places for COASTAL HOME HEALTH & HOSPICE. These are real experiences shared by families and patients.