CONNECTED HOME HEALTH

clackamas, ORMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Years in Operation

23

Location & Directions

Address

10365 SE SUNNYSIDE ROAD, SUITE 320

CLACKAMAS, OR

Service Area

This agency serves patients in CLACKAMAS and surrounding areas in OR.

Patient Satisfaction

4/5
Would Recommend:75%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.38% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
88%
Team Communicated Well
85%
Discussed Medicines & Safety
80%
Completed Surveys
191
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.1%
Flu Vaccination Rate49.4%
Improvement in Walking/Mobility95.0%
Improvement in Bathing92.6%
Improvement in Managing Medications88.5%
Improvement in Getting In/Out of Bed92.3%
Improvement in Breathing86.7%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score55.6%
Health Info Transfer to Provider79.9%
Health Info Transfer to Patient94.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
37 reviews
Carrie Dietz

Carrie Dietz

This group have been amazing!!! Kind, accommodating, extremely sterile, put on booties, gloves, hand sanitizer that they wipe down EVERYTHING with(all equipment,) they lay down things to set on so they aren't transferring gems from places they've been. My nurse Mallory went beyond her duties to make sure that I was calm, I have really bad anxiety and she was gentle, explained what and why she was doing next, she had the sweetest, calmest, quiet voice that always calmed me, In fact the only time my anxiety climbed the rictor scale to a high 10 was the day she told me that all of my wounds were healed and she wouldn't be coming again. But told me that if I ever their services again just go through the proper channels and they would all be there for me, I'm still in occupational therapy, and physical therapy and have had nothing but good experiences with them as well. They are all angels in my book. I would also like to thank my other nurse Luke who was kind and Mallory's coo worker, he's extremely knowledgeable! My OT workers Neolani and Kristen, my PT workers Christian, I know this job is hard, people are usually crabby when they hurt or are in pain, you are all a great team and don't forget to remind yourself of that, I love everyone that has helped my healing and look forward to seeing you again

Verified Google review
Joanna Hartigan

Joanna Hartigan

Mallory has been tremendous at taking care of my husband! She is patient, compassionate, appropriately light-hearted and a delight to have in my apartment! She is the best!!!

Verified Google review
Mary Peterson

Mary Peterson

I had the best experience with CHH! I have been recovering from a c-section for 2.5 years and still dealing with an open wound because of infection. I have had multiple surgeries which has resulted in multiple home health companies coming to my house. Which also means I have had even more nurses. I am easy person to get along with but most of the time I didn’t want anyone coming over and when they did it was frustrating because they were either not friendly, not aware of my history or even plain rude. But not CHH. During my time with them I met 5 nurses. Most of the time it was one or two people who managed my care but occasionally someone would cover a day etc. Every person that came over was friendly, polite and aware of my history and the best way to help me. I had at least 3 other agencies and not one of them compares to the care I received here. If I even need home health again, or anyone in my family, we will definitely be requesting CHH. I also learned that you have the right to pick who sees you. Assuming they work in your area and have the availability of course, but you don’t have to just go with who the doctor recommends. Thank you Cami, Sarah, Beca, Luke and Brandon! I appreciate all of you!!

Verified Google review
amber ellenberger

amber ellenberger

Love the care that my mother in law is getting for PT OT and speech but naolani I don't like she does not listen to what family is saying but everyone else on my mom's team been wonderful.

Verified Google review
Leah Lynch

Leah Lynch

I was with Bekah and Sara, wound care nurses, and Nate and John, physical therapists, for about 6 months I believe. These people were absolutely the best! They came into my life at a really difficult time and they were so supportive. I looked forward to every visit with them. I actually wish they were still visiting weekly! Connected Home Health was highly recommended by my doctor and now I highly recommend them myself. They truly changed my life for the better and I will forever be grateful for the experience.

Verified Google review

Reviews from Google Places for CONNECTED HOME HEALTH. These are real experiences shared by families and patients.