PACIFIC HOME HEALTH AND HOSPICE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1996
Key Information
Location & Directions
Service Area
This agency serves patients in COOS BAY and surrounding areas in OR.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.67% falls with injury
Low rate of falls with injury
75% improved in breathing
Based on patient outcomes
66% improved in mobility
Based on patient outcomes
66% improved in mobility
Based on patient outcomes
75% improved in bathing
Based on patient outcomes
57% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Ann Lewis
I would leave a negative 10 if I could. I had a complete meltdown when Pacific Home health was treating my 88 year old husband, a home hospice patient and abandoned him with no notice, They got me to agree to transitioning him from hospice to their home health program instead and literally minutes after my doctor approved the transition, they left a vm msg stating he is not covered for home health and cannot revert back to hospice as he miraculously healed, which is not the case. When I called them to seek assistance, they offered none. I was ambushed into signing a discharge for a covered service under the assurance that their home health program is more inline with his needs and the transition would be "SEAMLESS". I was left with no help or direction. They also left a catheter in him. Literally abandoned. I started calling other providers, one of which informed me that this is a regular occurrence with them and it had nothing to do with his condition. She said "That's what they do when they are over-allocated". I would strongly discourage using Pacific home health.
Tammy V
My dad had home health come help after a recent amputation. Everyone wonderful, professional and super responsive. Thank you!!!
weezy deezy
They wouldn't explain why they wouldn't bill my fathers insurance after the insurance company said they can. Call to get more details and was yelled at and hung up on cuz the lady didn't like my tone. Then they blocked my calls. My dad is in desperate need of home health but they could care less. Horrible horrible horrible place don't let these people near ur loved ones. I'm filling a complaint with Medicare and the BB.
Vitaliy V
Some of the best, caring , professional home care nurses anyone could ask for!
Karen Taylor
Caregiver has been repeatedly ask not to block neighbors access an not to turn around on posted private property. Complaint made to office And response was a simple "I'll pass that on." No further questions or information ask for.
Reviews from Google Places for PACIFIC HOME HEALTH AND HOSPICE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov