RIVERSIDE HOME HEALTH CARE

grants pass, ORMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1999

Key Information

Years in Operation

27

Location & Directions

Address

402 SE G STREET

GRANTS PASS, OR

Service Area

This agency serves patients in GRANTS PASS and surrounding areas in OR.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.06% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
90%
Team Communicated Well
88%
Discussed Medicines & Safety
83%
Completed Surveys
367
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.1%
Flu Vaccination Rate51.7%
Improvement in Walking/Mobility89.9%
Improvement in Bathing90.5%
Improvement in Managing Medications87.2%
Improvement in Getting In/Out of Bed88.4%
Improvement in Breathing90.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.1%

Lower is better

Discharge Function Score68.5%
Health Info Transfer to Provider86.8%
Health Info Transfer to Patient95.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
273 reviews
Jeanne Wright

Jeanne Wright

I had 3 visits with a nurse, I had 1 visit with the OT. After a walk through, I was told I did not need anymore OT visits. I was told the PT would contact me to schedule a visit. I never received a call or visit from a PT. Now I have to contact my Orthopedic Surgeon to get a referral for out-patient PT. I was "released" from Home Health Care on 1/7/26. Even though the visiting staff were professional and good at what they do, I don't feel like I received as good of care and attention as I did from another company in 2024.

Verified Google review
Patricia Marie Crandall

Patricia Marie Crandall

They were condescending, demeaning, arrogant and stated, after I fired them, that MC demanded a final visit to sign off. Not true!!! I actually contacted MC and they said that is not correct. The only thing they actually did for me was one time brought my mail in. I won’t go into the other things that were not professional. I am a medical professional and I never let them know that. I know good professional medical care, and they did not meet any requirements. They would call from other area codes, and my phone said scam. Most likely some were traveling from other areas etc.. they should call from the office, and it should identify the caller. Please be careful in making your choice for in home care. I’m praying for all of them, that they will get more professional training etc..

Verified Google review
Carrie Liddell

Carrie Liddell

Riverside Health had me on a LOT OF PEOPLE coming to my apartment & it was horrible - & the last one was yucky! I know that I DIDN'T want to see them again - but they sent me only 1 woman & she was sweet as could be!! I couldn't believe what a difference she made!! Don't let ALL the physical therapists do nothing right!! I am living proof that Rachel the BEST Physical Therapist I ever had!! Thank you!! 🙏

Verified Google review
Kathleen Collins

Kathleen Collins

Riverside Home Health is is great therapy that helps you be able to learn exercises with what you have at home. I loved working with the therapist they sent to me, including ,Holly ,Dennale, Jake& others that helped me recover , I would ask for them again if I need therapy. Great team that work together.

Verified Google review
Sharleen Brasher

Sharleen Brasher

I required both nursing and PT visits after a spinal proceedure, and was very glad that both services could be provided in my home. My nurses were caring and addressed my concerns professionally. My PT and PTA were wonderful to work with, taking the time to explain and demonstrate each exercise, making sure my form was correct, but not overwhelming me with too much at once. If I ever need more care, I will definitely choose Riverside again. Thank you!

Verified Google review

Reviews from Google Places for RIVERSIDE HOME HEALTH CARE. These are real experiences shared by families and patients.