KAISER PERMANENTE HOME HEALTH AGENCY
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1966
Key Information
Phone
(503) 499-5200Years in Operation
60
Location & Directions
Service Area
This agency serves patients in PORTLAND and surrounding areas in OR.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.38% falls with injury
Low rate of falls with injury
87% improved in mobility
Based on patient outcomes
87% improved in mobility
Based on patient outcomes
87% improved in bathing
Based on patient outcomes
83% improved managing meds
Based on patient outcomes
89% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Jason Gillis
Should not take YEARS to get through to make an appointment, I'm still waiting... I reached out in 2021, and instead of getting help to get an appointment scheduled, they told me, a deaf guy, to just come in. So I came in, and they said to call a different office, miles away, in the other state! Have been trying to make an appointment online, still forcing me to call, yeah? A deaf person, yelling into the phone doesn't work out for me, the forced appointments by phone need to stop. It's like they're completely avoiding schedule an interpreter... but that would be illegal so bet they won't admit that... PLEASE TURN O N THE ABILITY TO SCHEDULE APPOINTMENTS!
Patricia Sommers
I am using this forum because I am unable to find any other. Having come from 52 yrs of Kaiser membership in Colorado, I am no longer able to endorse Kaiser. I am aware that covid caused delays in getting Eugene up to speed. However the inflexible insistance of "network" providers being used is detrimental to getting good care here. The system simply does not work here.
M W
They offer COVID-19 shots here. The area for accessibility is 5 star. The regular area has that -oh no they're going to kill us all execution style/firing squad feel to it, dark and dreary in the lower parking garage, that gets a 0.
John Karl
Architecturally this building leaves something to be desired, and the boring facade seems to be the inspiration for the dull work that is conducted inside this building. Avoid the confusing elevator because apparently this building is only for "employees" and they don't even sell any insurance here. Skip the headache and go with Providence.
Cynthia Brandt
The customer service is horrible. I was out of state, had to go to the doctors, called kaiser to see what to do, followed their instructions completely. Came back, sent in bill for appt and pharmacy, they denied the claim saying I didn't go to emergency or urgent care (noone told me to). I had to appeal that, and won. But 12 weeks later, and 6 phone calls to the girl handling this, still no check for my pharmacy bill. I used to be impressed with Kaiser, but for the last 3/4 years they have steadily been going down hill!
Reviews from Google Places for KAISER PERMANENTE HOME HEALTH AGENCY. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(503) 499-5200Years in Operation
60
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov