AMEDISYS HOME HEALTH CARE

salem, ORMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Location & Directions

Address

3220 STATE STREET, SUITE 100

SALEM, OR

Service Area

This agency serves patients in SALEM and surrounding areas in OR.

Patient Satisfaction

2/5
Would Recommend:67%
Rate 9-10:72%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.15% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
67%
Rated 9 or 10 (Excellent)
72%
Team Gave Professional Care
83%
Team Communicated Well
83%
Discussed Medicines & Safety
72%
Completed Surveys
273
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.8%
Flu Vaccination Rate76.5%
Improvement in Walking/Mobility86.1%
Improvement in Bathing88.6%
Improvement in Managing Medications86.8%
Improvement in Getting In/Out of Bed88.7%
Improvement in Breathing91.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score69.9%
Health Info Transfer to Provider64.8%
Health Info Transfer to Patient79.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
5 reviews
Jeremiah Apgar

Jeremiah Apgar

The company's staff have been amazing! From the office to the amazing nurses and physical therapist they have sent out.

Verified Google review
Dav C

Dav C

Extremely over booked whomever owns this company is either extremely greedy or the people they hire has no idea how to manage time. This company is all about quantity and doesn't consider quality. All nurses are running out the door before they even sit down. I asked for help for my 85 year old grandmother who was just recently released for a skilled nursing facility with a broken leg. I waited 3 weeks for someone to come out and they left within 20 min of sitting down all anyone does is take vitals and out the door they go after waiting 3 weeks this is all the care they offer. We are supposed to be receiving occupational and physical and speech therapy, and a nurse. Seems to me its a money grab i know they charge the insurance company for longer then 20 minutes thats guaranteed. They should be ashamed people really need help it shouldn't be about the money this is ridiculous if you cant provide the proper service STOP !!!!taking on new customers untill you can handle the ones you have

Verified Google review
Melissia Droppa

Melissia Droppa

I'm giving a 1 due to Danny the guy that sits in the office and tries to control what times the nurses can come to my home when that is between me and the nurses!! Danny doesn't understand about tpn at all and how you can't stop the infusion and restart the very high risk of line infections or the infusion not stopping on time. Danny wants to dictate instead of understanding the process of tpn. Danny also put the nurse up to saying that we can't do evening appointments every week and drug her into his drama!! I never said I would be doing nothing but evening appointments, I go week to week then I know the time I can do. Putting the nurse in the middle very unprofessional!! However the women there are easy to work with. The women try to understand the process. Update to nursing visits. Nurse Jen wasn't a good nurse as she lied on my husband to Brain about being locked out of our house for 30 minutes and claimed he was hovering over her. Brain allowed for these lies and he put them in my medical records. We have proof that she lied on video recording. Also Brain discharged me claiming because of the note posted on the door saying due to the former nurse Jen and her lies that upon entering this house you agree to video and audio recording. Brain says this is a hostile environment because I called Jen out about her lies and bought indoor cameras for protecting us from any more lies being told on us!!! Brain retaliated and refused to look into the issues about Jen! Brain refused to let my husband talk to Perrin and Brain refused to accept our grievance complaint or look at the videos to see our proof. Brain has also violated the law! The law states you are to give 30 days for getting another home health agency in our home. Brain also lied in my medical records saying other home health agencies had discharge me for this same behavior when I have never been discharged for anything like this. What Jen and Brain have done is slander and defamation. It's wrong to treat a patient like this.i hope the owner reads this and does something about Jen and Brain. Brain also refused to remove these lies out of my medical records. If you need proof about the lies I have copies and you can talk to Dr. Marske at Benton county health department.

Verified Google review
Lisa R

Lisa R

We can't say enough about the professionalism of Amedysis. The staff is so caring and kind! I don't know how I would have made it without their help in caring for my elderly mother. Not only have they worked with my mom, but always offer advice to me as her caregiver. We have enjoyed every staff member. They truly understand not only the client but the caregivers role as well. Fabulous team of the most awesome professionals. I will highly recommend this company to anyone in need of their service! My mother and I feel very fortunate to be in such good hands! We will miss all the bright shinning stars that brightened my moms days (and mine). Thank you, Amedysis team!

Verified Google review
Sharon Moore

Sharon Moore

We are a local In Home Care provider in Salem for 27 years. We have worked with many home health agencies over the years. We have had the pleasure of working with Amedysis Home Health's Physical Therapists and Nurses on many of our In Home Care cases. We have been impressed with the quality, flexabilty and thoroughness of services provided to our clients by this agency. Salem is lucky to have this valuable resource that allows clients to go home and recieve the services they need, avoiding costly nursing home placements.

Verified Google review

Reviews from Google Places for AMEDISYS HOME HEALTH CARE. These are real experiences shared by families and patients.