MISSION HOME HEALTH OF SALEM

salem, ORMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1992

Key Information

Location & Directions

Address

2601 25TH STREET, SUITE 340

SALEM, OR

Service Area

This agency serves patients in SALEM and surrounding areas in OR.

Patient Satisfaction

2/5
Would Recommend:66%
Rate 9-10:74%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.73% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

80% improved managing meds

Based on patient outcomes

Better than average

85% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
66%
Rated 9 or 10 (Excellent)
74%
Team Gave Professional Care
84%
Team Communicated Well
80%
Discussed Medicines & Safety
68%
Completed Surveys
213
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate80.4%
Improvement in Walking/Mobility82.9%
Improvement in Bathing86.5%
Improvement in Managing Medications79.6%
Improvement in Getting In/Out of Bed81.9%
Improvement in Breathing85.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score65.4%
Health Info Transfer to Provider67.9%
Health Info Transfer to Patient95.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
2 reviews
Emie

Emie

There is no one to answer their phone even though it says 24/7 help. They only have two nurses for a huge area. One of whom was very rude to patient and family. She was also abusive to the patient. They didn't provide wound dressing supplies in a timely manner after surgery, about two weeks late. A nurse showed up for about half or less of the visits. They have a false phone number on their patient packets for reporting concerns. When I first made a complaint about this business 3 months ago it was called Healthy Living at Home. Why would you be replying to my review 3 months later and I've never been contacted after making a complaint? Do not trust this place.

Verified Google review
Sean Haugen

Sean Haugen

This place has some of the most caring and dedicated individuals. They truly go above and beyond.

Verified Google review

Reviews from Google Places for MISSION HOME HEALTH OF SALEM. These are real experiences shared by families and patients.