BAYADA HOME HEALTH CARE, INC.

allentown, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1998

Location & Directions

Address

881 MARCON BLVD SUITE 100

ALLENTOWN, PA

Service Area

This agency serves patients in ALLENTOWN and surrounding areas in PA.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:85%

Based on patient surveys

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
88%
Discussed Medicines & Safety
80%
Completed Surveys
344
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Google Reviews

3.6
8 reviews
Edwige Page

Edwige Page

No written review provided

Verified Google review
CJ S

CJ S

While the people who manage to get out to see you might be exceptionally nice, knowledgeable, and helpful, it seems the management and/or office organization leaves A LOT to be desired. They had been out to see my father a few times (should've been more by now). Each time it's been a different person. They don't seem to have a "regular" therapist/visitor for our area, because each time we've been contacted they always tell us they're not in our area usually. They haven't been trying to send some therapists out anywhere near enough for someone who has just been out of the hospital from surgery. The management also doesn't organize themselves very well and seem to only give out assignments later in the afternoon for the next day. This doesn't help anyone organize their day when you may have other appointments going on all the time. They should be scheduled well in advance, and even have a routine of certain days/times. The management also seems to have all kinds of screwed up records as to what the patients needs are (these are just some things they had completely wrong - my father is not wheelchair bound, never used any other walking assistance devices before his surgery the couple of weeks before, if he needs to get somewhere there's a few of us that can take him to appointments or whatever, and the list goes on...). To summarize, the people sent out are nice, but the company itself is RIDICULOUSLY badly organized/managed and easily screws things up with LOADS of misinformation (so watch yourselves and review EVERYTHING in their records).

Verified Google review
Melissa McCormick

Melissa McCormick

Worst people in the world.. One of there employees damaged my property. When I called to report what happen to the company they got real nasty with me and made false accusations to adult protective services and children and youth services.. Because there employee messed up they tried to destroy my life.. Will never go threw this company again.. not recommended to anyone. There so many other better company's out there that will help you don't go threw bayada..

Verified Google review
rdhbarbie

rdhbarbie

I can’t say enough about the quality care I received from Bayada! Their nurses and staff got me through a rough recovery and I am so grateful I had them. Amazing people that really care!

Verified Google review
Liz Delamar

Liz Delamar

The best home care

Verified Google review

Reviews from Google Places for BAYADA HOME HEALTH CARE, INC.. These are real experiences shared by families and patients.