VALLEY MED HOME HEALTH CARE, LLC

allentown, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2020

Key Information

Years in Operation

6

Location & Directions

Address

2200 HAMILTON STREET SUITE 310

ALLENTOWN, PA

Service Area

This agency serves patients in ALLENTOWN and surrounding areas in PA.

Patient Satisfaction

5/5
Would Recommend:85%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.23% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

80% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
95%
Team Communicated Well
93%
Discussed Medicines & Safety
85%
Completed Surveys
76
32% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.1%
Flu Vaccination Rate59.0%
Improvement in Walking/Mobility88.5%
Improvement in Bathing88.1%
Improvement in Managing Medications80.5%
Improvement in Getting In/Out of Bed87.3%
Improvement in Breathing91.0%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury2.2%

Lower is better

Discharge Function Score69.3%
Health Info Transfer to Provider86.6%
Health Info Transfer to Patient98.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
5 reviews
Jill Reichenbach

Jill Reichenbach

Wonderful, knowledgeable skilled team!

Verified Google review
Cara Eyer

Cara Eyer

Being a highly experienced nurse, as well as a patient family member, and having worked in home health in the field and office has left me to see both sides of the patient experience. I can't express enough how wonderful these people are. From Amanda, Brandon, Penny, and Melissa out in the field to Alan and Michelle in the office, they are definitely doing something right. For everyone to have such amazing talent, skills, attitude, and positive morale, someone is doing something exactly right. I suggest that all home care agencies learn from them. They took what was to be the most negative experience in the life of an elderly woman and turned it into something that puts a smile on her face whenever someone from Valley Med shows up. Because of them, our stressful situation was more than manageable. They also didn't discharge her when she had different circumstances but transitioned her care to follow her back into the hospital and home again, which made it easier on all of us. I don't give out 5 stars very easily because in the medical field, we believe someone can always be improved. This time, however, I can't find anything to improve upon. Keep up the great work!

Verified Google review
Victoria Snyder

Victoria Snyder

My husband and his family where faced with a very difficult situation when it came to providing home care services for a loved one. The event that caused the need for home care was complicated as well as the family dynamics of the relationship in that there was some resistance to receiving care. Michele, Alan, and the rest of the team stepped in and took over where others were unsuccessful. The team graciously received input from several of our family members, though sometimes it was conflicting information, they were never rude or argumentative. This alone resulted in a new and positive attitude. There patience and understanding, along with their professionalism and excellent service, including providing a written schedule, showing up as scheduled and always on time, resulted in an extremely positive outcome. Most importantly they made the client feel important and positive. All of the nurses and therapist communicated effectively with each other and the client. We highly recommend Valley Med.

Verified Google review
Ronaisha Rich

Ronaisha Rich

Great team providing compassionate care to those in need

Verified Google review
Elysia Elia

Elysia Elia

No written review provided

Verified Google review

Reviews from Google Places for VALLEY MED HOME HEALTH CARE, LLC. These are real experiences shared by families and patients.