ACCENTCARE HOME HEALTH OF CENTRAL PENNSYLVANIA

elizabethtown, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Key Information

Location & Directions

Address

282 MAYTOWN ROAD, SUITE 200

ELIZABETHTOWN, PA

Service Area

This agency serves patients in ELIZABETHTOWN and surrounding areas in PA.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.07% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
88%
Team Communicated Well
85%
Discussed Medicines & Safety
82%
Completed Surveys
805
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care88.1%
Flu Vaccination Rate74.4%
Improvement in Walking/Mobility90.3%
Improvement in Bathing90.3%
Improvement in Managing Medications87.6%
Improvement in Getting In/Out of Bed91.2%
Improvement in Breathing90.4%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score67.1%
Health Info Transfer to Provider57.0%
Health Info Transfer to Patient98.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
7 reviews
Sara P

Sara P

My dad recently came home from a psychiatric inpatient facility. Part of his discharge was to have home health set up to come in to help, which was done at discharge (12/21). We have not heard from anyone yet and we have reached out 3 times now, once leaving a message and twice talking to someone who was paging the on call person who would reach out to us as soon as possible. This has not happened. We have called Tuesday, Friday and today (Saturday). This is completely unacceptable.

Verified Google review
Mary Desanctis

Mary Desanctis

The home health care was great, friendlyand I learned a lot from the nurses, physical therapy and occupational therapy after my back surgery. Definitely recommend !

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D Nye

D Nye

Stephanie came by today-she was great! Super thorough, explained everything I needed to know, was patient and caring! Thank you!

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VirtuouzOne CYL

VirtuouzOne CYL

I had emergency surgery August 30th was told I couldn't leave the hospital until I had home care. when they added the nurse (Tina) things went downhill. Her 1st visit she's on her phone while packing my open wound, then I don't see her again but 2 others. On September 29th Tina comes to my house unannounced and no appointment, tells my daughter I must not need care if I can go to the store. What? So I don't need this open wound cared for? after being in the house since June 28th til September 28th because of 3 surgeries and one day I go out because I want to move more and I'm told I should be home? I will say that after she said that my care was stopped, no notice at all, not in writing or even a call. I waited then called the office they said someone will call I waited again then filed a complaint, a nurse called and started care again then now I'm waiting for Tina to show up. She called Monday, October 24th asked if she could come Tuesday morning I already had a drs appointment for that time. Didn't hear back until Wednesday asked about Thursday again had an appointment so she says Friday okay don't have anything until the afternoon. She gives a 3 hour window. What the heck!! I could see if I were older and couldn't get out. I still waited. Get a text at 1230 friday, saying now 130-2. Is this how they do business? So I'm supposed to wait for them but they will be quick to swipe my insurance card for payment. Won't recommend all because of Tina.

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Maddy 2

Maddy 2

Recently my husband has required care, our 1st home visit care and evaluation was by Tina. She was polite, professional, informative and well- groomed. We had two other nurses and we have been impressed by their clean technique and their timely schedules, which are destresser. - Very thankful

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Reviews from Google Places for ACCENTCARE HOME HEALTH OF CENTRAL PENNSYLVANIA. These are real experiences shared by families and patients.