PROVIDENCE HOME HEALTH AGENCY, INC.

emmaus, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

29 N 4TH STREET

EMMAUS, PA

Service Area

This agency serves patients in EMMAUS and surrounding areas in PA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
93%
Team Communicated Well
91%
Discussed Medicines & Safety
77%
Completed Surveys
16
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care78.2%
Flu Vaccination Rate61.9%
Improvement in Walking/Mobility78.1%
Improvement in Bathing90.4%
Improvement in Managing Medications85.0%
Improvement in Getting In/Out of Bed78.6%
Improvement in Breathing100.0%
Pressure Ulcer Rate2.9%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score72.2%
Health Info Transfer to Provider30.4%
Health Info Transfer to Patient80.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
10 reviews
Kerri Robison

Kerri Robison

I called and spoke with Valarie and explained that my son has Amerihealth and we were in need of services. Wasted an entire week going back and forth with this place only to find out from the nurse case manager at Amerihealth that this would not be covered. I sent an email; called to verify this and they are now screening my calls. I'm not really sure what Valarie gained by wasting my time or maybe she just doesn't know how to do her job. I think I dodged a bullet as this place is extremely unprofessional.

Verified Google review
rams super bowl champs

rams super bowl champs

very good care great experience ,great aids they took care of my mother-in-law. We had three aids for six months. They’re great to work with ,the staff is very polite very friendly. I highly recommend this company overall very great experience 😎 Thank you.

Verified Google review
Jerrold Brucker

Jerrold Brucker

Promised many things. Never delivered. Did not supervise my son adequately. Did not take him to appointments. Did not work with him to clean place and adequately care for his personal hygiene. Would call us when they were having trouble with him rather than have clinical strategies to use first. Did not follow thru with plans each day to have social activities to do with him. The person who ran the program and might still run the program, a nurse named Heather, was inappropriate and incompetent. At best they are glorified baby sitters. Stay far far away from then

Verified Google review
Katie Haney

Katie Haney

Wonderful caring people. Used them for home care and PT after 2 surgeries. On time, caring knowledgeable staff.

Verified Google review
Margaret Clarke

Margaret Clarke

Very good

Verified Google review

Reviews from Google Places for PROVIDENCE HOME HEALTH AGENCY, INC.. These are real experiences shared by families and patients.