INTERIM HEALTHCARE OF ERIE

erie, PAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2000

Location & Directions

Address

2206 W 15TH STREET

ERIE, PA

Service Area

This agency serves patients in ERIE and surrounding areas in PA.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.98% falls with injury

Low rate of falls with injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
91%
Team Communicated Well
91%
Discussed Medicines & Safety
82%
Completed Surveys
231
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.6%
Flu Vaccination Rate76.7%
Improvement in Walking/Mobility82.5%
Improvement in Bathing87.9%
Improvement in Managing Medications82.9%
Improvement in Getting In/Out of Bed88.7%
Improvement in Breathing90.7%
Pressure Ulcer Rate1.0%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score79.6%
Health Info Transfer to Provider88.7%
Health Info Transfer to Patient94.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
15 reviews
Jaime Fattler

Jaime Fattler

A family member needed home health care and chose Interim. After seeing the compassionate care & professionalism, over time, four other family members also chose Interim for their care! I love that they have a full continuum of care to meet the needs of my loved ones whenever they are whenever they need! Highly recommend!

Verified Google review
Jordan Smith

Jordan Smith

We had an amazing experience with Intrim Hospice from the time my grandfather was brought home in hospice u til the day he went home with the angels. Bridgette, Tracy, Elizabeth Jessica and Mary were all equally wonderful and so gentle and yet informative! They got grandpa everything he needed so quickly and there was always someone just a phone call away! They made such a hard experience a beautiful one. Thank you all!!

Verified Google review
Cassandra Burt

Cassandra Burt

Many of their staff is VERY unprofessional!!! On their phones the majority of their shifts, RUDE to their consumers, call off constantly, bring fights to their consumers homes, and when their consumers complain about the poor care they tell them they need to go to a nursing home and belittle them! As a nurse myself I am appalled at the way they treat their consumers.

Verified Google review
Brooke Brooke

Brooke Brooke

For over a week I've been told, on a daily basis, that they were going to take care of paperwork for my child and it's not getting done. When I call back, the person I was dealing with is always "out of the office". Very poor followthrough.

Verified Google review
Marty Eisert

Marty Eisert

Can't speak any higher of the level of care I have received than to reflect on my rating. My nurse took care of my, body, but she also took care of my well being. Through all my challenges, I had someone that knew exactly what she was doing. She was confident in her knowledge. Most of all, she let us see her human side when my healing process went backwards from time to time. I had care in the beginning from another agency, but it was nowhere close to the care I have received since Intercom came onboard. If you want the best care, ask for Interim HealthCare.

Verified Google review

Reviews from Google Places for INTERIM HEALTHCARE OF ERIE. These are real experiences shared by families and patients.