VNA OF HANOVER AND SPRING GROVE

hanover, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Key Information

Years in Operation

60

Location & Directions

Address

440 NORTH MADISON ST

HANOVER, PA

Service Area

This agency serves patients in HANOVER and surrounding areas in PA.

Patient Satisfaction

4/5
Would Recommend:87%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.82% falls with injury

Low rate of falls with injury

Better than average

80% improved in mobility

Based on patient outcomes

Better than average

80% improved in mobility

Based on patient outcomes

Better than average

79% improved in bathing

Based on patient outcomes

Better than average

79% improved managing meds

Based on patient outcomes

Better than average

98% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
91%
Team Communicated Well
90%
Discussed Medicines & Safety
83%
Completed Surveys
350
32% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.4%
Flu Vaccination Rate50.9%
Improvement in Walking/Mobility80.5%
Improvement in Bathing78.6%
Improvement in Managing Medications78.6%
Improvement in Getting In/Out of Bed82.4%
Improvement in Breathing74.1%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score70.6%
Health Info Transfer to Provider86.8%
Health Info Transfer to Patient92.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
2 reviews
Sandy Hess

Sandy Hess

I can’t say enough great things about VNA of Hanover Hospice services. You were there for us at every step.McKenzie took the time to get to know my dad and was joking with him by the end, Susie kept us up-to-date on my dad’ health and made adjustments to his medication when necessary, Dan provided great comfort with his music and prayers and Jami advocated for us to ensure my dad received the care he deserved. While losing our dad was difficult, the support and guidance your agency provided was a great comfort. We truly appreciate all of you. Thank you!

Verified Google review
Deb Gray

Deb Gray

No written review provided

Verified Google review

Reviews from Google Places for VNA OF HANOVER AND SPRING GROVE. These are real experiences shared by families and patients.