COVENANT HOME HEALTH CARE

havertown, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1995

Key Information

Years in Operation

31

Location & Directions

Address

28 WEST EAGLE ROAD, SUITE 201

HAVERTOWN, PA

Service Area

This agency serves patients in HAVERTOWN and surrounding areas in PA.

Patient Satisfaction

2/5
Would Recommend:75%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.44% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
87%
Team Communicated Well
78%
Discussed Medicines & Safety
69%
Completed Surveys
288
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate84.8%
Improvement in Walking/Mobility86.8%
Improvement in Bathing88.6%
Improvement in Managing Medications88.9%
Improvement in Getting In/Out of Bed88.4%
Improvement in Breathing88.0%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury2.4%

Lower is better

Discharge Function Score67.0%
Health Info Transfer to Provider86.9%
Health Info Transfer to Patient86.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
Lisa Tatarelli

Lisa Tatarelli

I’ve worked with Erica and Frank for the last 3 years. They’re WONDERFUL! They make the referral process so simple and Erica always provides the best care to my residents. Communication is top notch.

Verified Google review
Theresa Schumacher

Theresa Schumacher

We did not actually use this service because our loved one had to be taken to the hospital. Erika came to our home to evaluate our loved one and determined she needed to go to the hospital immediately. If Erika had not been so attentive and professional I don't know what would have happened. We would not have known how bad it was. I just want to thank Erika. She was truly genuine and honest. Her empathy and care ment so much! Thank you!!!

Verified Google review
N M

N M

Do not use this company!!! The young “therapist” who came intentionally didn’t stay long enough to take off her coat, and her so-called therapy consisted of obvious basic movements you carry out during the course of normal actions, including for aged seniors. She repeatedly pushed future appointments, which she “stacked” apparently to maximise profit and minimise her time spent. And the supervisor never called me back after I reported everything to the company. Instead they sent a fat bill to the insurance company and were paid hundreds of dollars for a few very brief and useless visits. Big scammers with little conscience- stay away!!

Verified Google review
Rene Goodwin

Rene Goodwin

Continuous Care has been providing excellent service to my husband Ed, for quite some time. We feel blessed and are grateful for the quality of personnel that are helping us!

Verified Google review
W D

W D

No written review provided

Verified Google review

Reviews from Google Places for COVENANT HOME HEALTH CARE. These are real experiences shared by families and patients.